About This Chapter
Who's it for?
Anyone who needs help learning or mastering workplace communications material will benefit from taking this course. There is no faster or easier way to learn workplace communications. Among those who would benefit are:
- Students who have fallen behind in understanding social networking or techniques for communicating with technology in the workplace
- Students who struggle with learning disabilities or learning differences, including autism and ADHD
- Students who prefer multiple ways of learning communications (visual or auditory)
- Students who have missed class time and need to catch up
- Students who need an efficient way to learn about communicating with technology in the workplace
- Students who struggle to understand their teachers
- Students who attend schools without extra communications learning resources
How it works:
- Find videos in our course that cover what you need to learn or review.
- Press play and watch the video lesson.
- Refer to the video transcripts to reinforce your learning.
- Test your understanding of each lesson with short quizzes.
- Verify you're ready by completing the communicating with technology in the workplace chapter exam.
Why it works:
- Study Efficiently: Skip what you know, review what you don't.
- Retain What You Learn: Engaging animations and real-life examples make topics easy to grasp.
- Be Ready on Test Day: Use the communicating with technology in the workplace chapter exam to be prepared.
- Get Extra Support: Ask our subject-matter experts any question about communicating with technology in the workplace. They're here to help!
- Study With Flexibility: Watch videos on any web-ready device.
Students will review:
This chapter helps students review the concepts in a communicating with technology in the workplace unit of a standard workplace communications course. Topics covered include:
- Strengths and weaknesses of electronic channels of communication
- Writing effective emails
- Using instant and text messaging in the workplace
- The role of social media in business communication
- Professional uses of social networking
1. The Importance of Using Communication Technology Wisely
It is very important for businesses to use communication technology wisely. This lesson explores why companies need guidelines or a code of conduct for employees to understand the limits of cell phones, emails, texting, and social media.
2. Using Electronic Channels of Communication: Strengths and Weaknesses
Electronic channels of communication allow businesses to reach customers and communicate internally through the use of fax, text and email. Employees should be aware that there are both advantages and disadvantages to using electronic tools.
3. Writing Effective Emails in the Workplace: Formality, Content, Language and Format
Businesses need to train their employees in the art of writing effective emails in the workplace. The key factors of a successful email revolve around having the correct knowledge of email formality, content, language and format.
4. Guidelines for Using Instant and Text Messaging in the Workplace
Companies are embracing alternative means of communication to increase profits and aid in delivering messages. Mobile messaging policies for instant and text messaging should be established to aid employees in their daily use.
5. Blogs, Podcasts, and Wikis in Business Communication
Business communication has drastically evolved in the last decade. In this lesson, we'll look at alternative uses of communication that help improve quality, public relations and internal employee relationships through the use of blogs, podcasts and wikis.
6. The Role of Social Media in Business Communication
Social media has played a growing role in company's business communication. Numerous affordable advantages create increased sales and customer loyalty through different platforms and word of mouth.
7. Social Networking: Definition and Professional Use
Social networking can be used to develop business relationships, connect with customers, find jobs and conduct niche marketing. There are many rules and uses of social networking that business people should be aware of in their daily work.
8. What are Communication Strategies? - Definition, Types & Examples
To run efficiently, companies need to implement effective communication strategies. This lesson reviews types of communication strategies and provides examples.
9. What Is Collaboration in the Workplace? - Definition, Benefits & Examples
Learn what collaboration in the workplace is and some of the many benefits that it can offer to both employees and companies. Find out some examples of how you can benefit through this type of collaboration.
10. What is Team Effectiveness in Organizations? - Definition, Models & Assessment
In this lesson, we will learn about teams. We will explore common team models and learn how to assess if teams are effective. Test your knowledge after the lesson with a quiz.
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Other chapters within the Effective Communication in the Workplace: Help and Review course
- Communicating in the Workplace: Help and Review
- Communication and Diversity: Help and Review
- Communicating in Groups: Help and Review
- Messages in Business Communication: Help and Review
- Planning to Communicate in the Workplace: Help and Review
- Developing Your Message in the Workplace: Help and Review
- Completing Your Message in the Workplace: Help and Review
- Using Visuals in Workplace Communication: Help and Review
- Business Reports and Proposals: Help and Review
- Resumes and Cover Letters: Help and Review
- Delivering Presentations in the Workplace: Help and Review