Ch 1: Communication as a Process

About This Chapter

Review the process of communication with these bite-sized lessons and self-assessment quizzes. Available 24/7, this convenient study resource offers you a quick way to prepare for an upcoming communications test, catch up in class or improve your basic communication skills.

Communication as a Process - Chapter Summary

In this chapter, you'll find a series of short and engaging lessons that examine the process of communication. The chapter offers concise and illustrative explanations for a number of basic communication concepts, including systems of communication, context, biases and perception. Try the accompanying self-assessments to check your understanding of these topics. If you have any questions along the way, you can submit them to our instructors online. Upon completion of the chapter, you should be able to:

  • Discuss the importance of communication
  • Describe the communication process
  • Compare types of communication systems
  • Explain why context is important in communication
  • Assess the role of bias and perception in intercultural communication
  • Tell how the communication process can be influenced by perception

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