Ch 1: Communication as a Process

About This Chapter

Review the process of communication with these bite-sized lessons and self-assessment quizzes. Available 24/7, this convenient study resource offers you a quick way to prepare for an upcoming communications test, catch up in class or improve your basic communication skills.

Communication as a Process - Chapter Summary

In this chapter, you'll find a series of short and engaging lessons that examine the process of communication. The chapter offers concise and illustrative explanations for a number of basic communication concepts, including systems of communication, context, biases and perception. Try the accompanying self-assessments to check your understanding of these topics. If you have any questions along the way, you can submit them to our instructors online. Upon completion of the chapter, you should be able to:

  • Discuss the importance of communication
  • Describe the communication process
  • Compare types of communication systems
  • Explain why context is important in communication
  • Assess the role of bias and perception in intercultural communication
  • Tell how the communication process can be influenced by perception

6 Lessons in Chapter 1: Communication as a Process
Test your knowledge with a 30-question chapter practice test
What is Communication? - Definition & Importance

1. What is Communication? - Definition & Importance

Any task or transaction that requires more than one person can only be successfully completed with communication. In this lesson, you'll learn what communication is, types of communication and the importance of communication.

The Communication Process

2. The Communication Process

This lesson describes the process of communication. Terms such as sender, receiver, channel, encoding, decoding, noise, and feedback will be defined and explained with examples.

System Of Communication: Types, Elements & Examples

3. System Of Communication: Types, Elements & Examples

Through this lesson, you will learn about the three types of communication that people use to express themselves; you will also explore some examples of how each of these types operate. When you are through with the lesson, you can test your new knowledge with a short quiz.

The Importance of Context in Communication

4. The Importance of Context in Communication

We spend a lot of time communicating, so it's important to be aware of how different contexts can impact your communication. Explore the four main contexts of communication, and test your understanding with a brief quiz.

The Role of Perception & Bias in Intercultural Communication

5. The Role of Perception & Bias in Intercultural Communication

Cultural differences can result in misunderstandings between people. This lesson will go over the impact of culture, and reasons why perception, bias, and interpreting, might hinder effective intercultural communication.

How Perception Influences the Communication Process

6. How Perception Influences the Communication Process

Perception's effect on the communication process is all about how the same message can be interpreted differently by different people. Distortions, such as stereotypes, projections and halo effects, all affect worker relationships and productivity.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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