About This Chapter
Communication as a Process - Chapter Summary
In this chapter, you'll find a series of short and engaging lessons that examine the process of communication. The chapter offers concise and illustrative explanations for a number of basic communication concepts, including systems of communication, context, biases and perception. Try the accompanying self-assessments to check your understanding of these topics. If you have any questions along the way, you can submit them to our instructors online. Upon completion of the chapter, you should be able to:
- Discuss the importance of communication
- Describe the communication process
- Compare types of communication systems
- Explain why context is important in communication
- Assess the role of bias and perception in intercultural communication
- Tell how the communication process can be influenced by perception
1. What is Communication? - Definition & Importance
Any task or transaction that requires more than one person can only be successfully completed with communication. In this lesson, you'll learn what communication is, types of communication and the importance of communication.
2. The Communication Process
This lesson describes the process of communication. Terms such as sender, receiver, channel, encoding, decoding, noise, and feedback will be defined and explained with examples.
3. System Of Communication: Types, Elements & Examples
Through this lesson, you will learn about the three types of communication that people use to express themselves; you will also explore some examples of how each of these types operate. When you are through with the lesson, you can test your new knowledge with a short quiz.
4. The Importance of Context in Communication
We spend a lot of time communicating, so it's important to be aware of how different contexts can impact your communication. Explore the four main contexts of communication, and test your understanding with a brief quiz.
5. How Perception Influences the Communication Process
Perception's effect on the communication process is all about how the same message can be interpreted differently by different people. Distortions, such as stereotypes, projections and halo effects, all affect worker relationships and productivity.
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Other chapters within the Communications 301: Diversity and Intercultural Communication course
- Understanding Culture
- The Influence of Culture on Communication
- Cultural Differences in Nonverbal Communication
- The Impact of Cultural Conflict on Communications
- Ethnocentricity, Prejudice & Stereotypes
- Sexism, Gender Roles & Communication
- Intercultural Communication in the Workplace
- Culture & Communication at School
- Culture & Communication in Healthcare
- Developing Competence in Intercultural Communication