Ch 2: Communication & Collaboration in Virtual Teams

About This Chapter

Communication is especially important in a virtual work setting, and leaders and members of virtual teams rely on a variety of methods to exchange ideas. These enjoyable video lessons examine procedures for virtual team communication.

Communication & Collaboration in Virtual Teams - Chapter Summary

This chapter's lessons examine ways in which virtual teams communicate and look at why it's important to establish rules and procedures for communicating. You can use these videos to help team leaders and members explore the following:

  • The importance of clear communication
  • Common mistakes in virtual team communications
  • Tools and rules for communication among a virtual team
  • How to best utilize video conferencing

These lessons, used in group corporate training programs or on an individual basis, can help managers and employees understand the challenges of communicating in a virtual team setting. Multiple-choice quizzes at the end of each lesson, along with a comprehensive chapter exam, let you assess their learning and help them reflect on what they've studied.

How It Helps

  • Promotes communication: Short videos stress the importance of establishing clear channels and protocols for communicating among virtual team leaders and members.
  • Ensures conformity: By learning the process and rules for communications, virtual team members and managers can make sure they share the same expectations.
  • Examines video conferencing: Video conferencing can be vital for virtual work, and these lessons explore the advantages and disadvantages of this method of communication.

Skills Covered

By the time they've watched all these lessons, virtual team leaders and members should be able to:

  • Explain common pitfalls in communications among virtual teams
  • Design rules for team communication and for using communication tools
  • Understand how to best utilize video conferences

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Other Chapters

Other chapters within the Managing a Virtual Team course