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Ch 22: Communication & Collaboration

About This Chapter

This chapter includes engaging video lessons narrated by professional instructors that focus on the importance of communication and collaboration, analyzing several facets of its position in education as well as in the workplace.

Communication and Collaboration - Chapter Summary

This chapter examines methods and aspects of effective communication and collaboration in schools and the workplace, giving adequate attention to all the considerations necessary to achieving a healthy environment based on collaborative principles. By the end of this chapter, you'll have refreshed and bolstered your understanding of:

  • Defining communication and understanding why it matters in the workplace
  • Conflict resolution
  • Growing collaborative relationships between shareholders and organizations
  • Differentiating between internal and external workplace communication
  • Communal relations within a school
  • Involving parents and caretakers in the education of students
  • Partnerships in education programs
  • Cultural diversity within the workplace
  • Responding to relevant education issues

You'll be able to choose the way you process the material, with both a video and transcript of each lesson. And after reviewing in the style that suits you best, you can test your knowledge by means of a practice quiz that you can take and re-take at your discretion. These quizzes can also be printed as worksheets for offline study.

10 Lessons in Chapter 22: Communication & Collaboration
Test your knowledge with a 30-question chapter practice test
What is Communication? - Definition & Importance

1. What is Communication? - Definition & Importance

Any task or transaction that requires more than one person can only be successfully completed with communication. In this lesson, you'll learn what communication is, types of communication and the importance of communication.

Why Communication Matters in the Workplace

2. Why Communication Matters in the Workplace

Effective communication is a 2-way information sharing process that strengthens the workplace by helping employees understand directions, complete tasks and become successful. It also provides a vital key to cooperation and productivity.

Conflict Resolution: Managing Conflict in Organizations

3. Conflict Resolution: Managing Conflict in Organizations

Conflict can be solved in many ways. This lesson provides an overview of the different types of conflict resolution strategies, including avoidance, accommodation, competition, compromise, and collaboration.

Building Collaborative Relationships Between Organizations & Their Stakeholders

4. Building Collaborative Relationships Between Organizations & Their Stakeholders

Companies need to invest time in building collaborative relationships between organizations and their stakeholders. In this lesson, you will learn about stakeholder engagement stages.

Internal and External Workplace Communication

5. Internal and External Workplace Communication

Successful companies use a balance of both internal and external workplace communication to inform, persuade and educate their constituents on business, product or service information. Find out some specific examples in this lesson on workplace communication.

Community Relations within a School Setting

6. Community Relations within a School Setting

In this lesson, we will explain how to develop and implement relations between a school and a community that effectively involve and inform the students, faculty, families, and the community at large.

Involving Parents & Caregivers in Student Education

7. Involving Parents & Caregivers in Student Education

Educators know students are most successful when parents and caregivers are involved in their child's education. How can teachers and administrators engage parents? This lesson presents ways to provide varied and meaningful engagement.

Using Partnerships to Support Education Programs

8. Using Partnerships to Support Education Programs

This lesson guides you in the basics of how to find appropriate partnerships to develop your school programs that help fulfill campus goals. Also, we explore the basic principles that guide a partnership with parents and/or organizations.

Cultural Diversity in the Workplace: Definition, Trends & Examples

9. Cultural Diversity in the Workplace: Definition, Trends & Examples

Cultural diversity is a form of appreciating the differences in individuals. The differences can be based on gender, age, sex, ethnicity, sexual orientation, and social status. Companies have realized the value in acquiring a diverse workforce.

Responding to Pertinent Issues in Education

10. Responding to Pertinent Issues in Education

In this lesson, we will explain how to respond to pertinent political, social, and economic issues that impact the educational environment both internally and externally.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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