Ch 11: Communication & Decision-Making in Global Business

About This Chapter

Increase your understanding of communication and decision making in global business with help from this informative chapter. This comprehensive study guide is comprised of easy-to-follow video and text lessons you can use to study for an exam or catch up in class.

Communication & Decision-Making in Global Business - Chapter Summary

In this chapter, our instructors present topics related to decision making and communication in international business environments. You can review how these concepts are addressed in business situations on a global and multi-cultural scale. Work at your own pace as you complete these lessons, going back at your convenience to study any topics that need additional work. To ensure you're keeping up, take the short quiz provided with each lesson. These quizzes, as well as the chapter test, make great exam study tools. This chapter is designed to help you:

  • Understand how successfully communicate in global marketing and business
  • Explain how teams are different on an international scale
  • Outline successful guidelines for global business decision-making
  • Discuss cultural differences in regard to conflicts and negotiations
  • Describe how conflicts are effectively settled in internal business

5 Lessons in Chapter 11: Communication & Decision-Making in Global Business
Test your knowledge with a 30-question chapter practice test
Communication in Global Business & Marketing

1. Communication in Global Business & Marketing

Do you want to learn more about communication and marketing in the global context? This lesson compares and contrasts various methods of communication that exist globally, and discusses how to apply them to business and marketing.

How Teams Differ in a Global Setting

2. How Teams Differ in a Global Setting

Different cultures view teams, or teaming, very differently. Those perspectives are compounded when there are multicultural teams present. This lesson will look at this issue in more detail.

Decision-Making in a Global Business

3. Decision-Making in a Global Business

In this lesson, we explore decision-making in a global business environment, and look at executives as proactive or reactive. They can be aggressive with decision-making or stay passive with decision-making.

Cultural Differences in Negotiations and Conflicts

4. Cultural Differences in Negotiations and Conflicts

Different cultures have different views of the negotiation process. Sometimes these views cause conflict, and it is important to understand these different views when entering into a negotiation.

Settling International Conflicts in Business

5. Settling International Conflicts in Business

This lesson will cover the role of arbitration by the International Chamber of Commerce and the various methods that are used for resolving disputes in international business. We will look at the main ways in which arbitration and dispute resolution can be done.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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