Ch 3: Communication in a Commercial Organization

About This Chapter

Make learning easy with these lessons on communication in a commercial organization. The lessons and quizzes can help you prepare for an exam or assess your understanding of topics including the use of technologies to facilitate communication and the importance of interpersonal skills.

Communication in a Commercial Organization - Chapter Summary

While studying these lessons, you can heighten your comprehension of communication in a commercial organization. You'll review the use of nonverbal and written communication by managers as well as some tools used for effective collaboration. After reviewing the lessons, you should be ready to do the following:

  • Provide examples of different types of communication used by managers
  • List advantages and disadvantages of various types of communication used in business
  • Explain the use of technologies for group communication in business
  • Discuss the importance of interpersonal skills in the workplace

The lessons in this chapter can help you get up to speed on communication in a commercial organization. If you get stuck on a topic, you can submit questions to instructors using the Help feature. Video timelines let you navigate to specific topics based on what you need to study. Each lesson includes a full written transcript that you can print and use as an offline study tool.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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