Ch 13: Communication in Strategic Decision Making

About This Chapter

Check out this chapter to learn about the importance of communication in strategic decision making. Allow our instructors to enrich your understanding of these business and communication topics, and make these lessons your go-to resource for catching-up with class lectures and for getting ahead.

Communication in Strategic Decision Making - Chapter Summary

You cannot make good decisions in business unless you can talk to people about how those decisions may affect your bottom line and your staff. This chapter outlines how communication plays a major role in the strategic decision making process. Go over how managers utilize communication strategies throughout different organizations. Let our instructors teach you about the different techniques and methodologies leaders use. Lesson quizzes are available to test your knowledge of each area, and the quiz worksheets can be printed. After you complete the chapter, you should feel prepared to:

  • Summarize the methods used in managerial communication
  • Critique organizational communication strategies
  • Show why leaders require strong communication skills
  • Determine the significance of building trust and commitment in strategic decision-making

7 Lessons in Chapter 13: Communication in Strategic Decision Making
Test your knowledge with a 30-question chapter practice test
Managerial Communication

1. Managerial Communication

This lesson discusses the role of communication for management by detailing the various functions it facilitates. Why do managers need to be able to communicate well? What are the challenges in that process?

Organizational Communication

2. Organizational Communication

If you've ever had a job, you likely understand that there are different ways to communicate with colleagues and employers. This lesson describes the role of organizational communication in the workplace while defining terms such as downward, upward, horizontal and informal communication.

Communication as Information Transfer within Organizations

3. Communication as Information Transfer within Organizations

At the most fundamental level, organizational communication can be thought of as the transfer of information from a signaler to a receiver via the use of a signal. This lesson explores that concept and details the important components of the process.

The Importance of Strong Communication Skills for Leaders

4. The Importance of Strong Communication Skills for Leaders

There is nothing more frustrating than a leader who doesn't have strong communication skills. Likewise, working with someone who values effective communication makes work more enjoyable. This lesson discusses the value of strong communication skills.

Choosing Your Channel of Communication: Oral, Written, Visual & Electronic

5. Choosing Your Channel of Communication: Oral, Written, Visual & Electronic

Sometimes how you deliver information is just as important as what information you deliver to an audience. It is important to understand the advantages and disadvantages to the four different types of communication channels: oral, written, visual and electronic.

Organizing & Developing an Effective Presentation

6. Organizing & Developing an Effective Presentation

Preparing a presentation can seem difficult and overwhelming, but it doesn't need to be. In this lesson, we'll introduce the 'A.C.E.' acronym and explain how using it can set you up for a successful experience.

Importance of Building Commitment & Trust in Strategic Decision-Making

7. Importance of Building Commitment & Trust in Strategic Decision-Making

It is essential to build commitment and trust when involved in strategic decision-making. In this lesson, we will discuss the importance of strategic decision-making, commitment, and trust in an organization.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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