Ch 11: Communication & Presentation

About This Chapter

Learn about communication and presentation with our video lessons and self-assessment quizzes. Become familiar with the types and functions of communication, communication barriers, ethics and negotiation.

Communication & Presentation - Chapter Summary

Knowing the basics of communication can be beneficial in all areas of life, both personal and professional. Begin by exploring the types and functions of communication. Then take a look at the elements that can interfere with your ability to communicate effectively. Discover the importance of practicing solid ethical principles in communication, and learn the communicative process of negotiation. Instructors will guide you in the study of the following subjects:

  • Interpersonal, non-verbal, written and oral communication
  • Definitions and examples of communication functions and barriers
  • Freedom of speech in a democratic society
  • Responsibilities of an ethical speaker
  • The five steps of the negotiation process

We offer fun video lessons led by instructors with the academic background and teaching experience to provide useful insight into the subjects they teach. Lessons are short, but detailed, and a full transcript accompanies each video. If a lesson includes key terms that you're not familiar with, you can follow links to helpful text lessons on those terms. If you finish a video, but you don't fully understand a particular subject that was covered, you can use the video tags that go along with the lesson to quickly go back to the part that you need to review. At the end of each video, you can take a quiz to measure your mastery of concepts presented in the lesson, and you can identify areas that you might need to study further.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
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Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
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