About This Chapter
Communication & Presentation - Chapter Summary
Knowing the basics of communication can be beneficial in all areas of life, both personal and professional. Begin by exploring the types and functions of communication. Then take a look at the elements that can interfere with your ability to communicate effectively. Discover the importance of practicing solid ethical principles in communication, and learn the communicative process of negotiation. Instructors will guide you in the study of the following subjects:
- Interpersonal, non-verbal, written and oral communication
- Definitions and examples of communication functions and barriers
- Freedom of speech in a democratic society
- Responsibilities of an ethical speaker
- The five steps of the negotiation process
We offer fun video lessons led by instructors with the academic background and teaching experience to provide useful insight into the subjects they teach. Lessons are short, but detailed, and a full transcript accompanies each video. If a lesson includes key terms that you're not familiar with, you can follow links to helpful text lessons on those terms. If you finish a video, but you don't fully understand a particular subject that was covered, you can use the video tags that go along with the lesson to quickly go back to the part that you need to review. At the end of each video, you can take a quiz to measure your mastery of concepts presented in the lesson, and you can identify areas that you might need to study further.
1. What are the Functions of Communication? - Definition & Examples
The functions of communication in an organization are to inform, persuade, and motivate. Employees need to have effective organizational communication in order to achieve excellent job performance.
2. What is Negotiation? - The Five Steps of the Negotiation Process
Companies have to negotiate in numerous areas of organizational conflict. Negotiation is an open process for two parties to find an acceptable solution to a complicated conflict. There are five steps to the negotiation process.
3. Barriers to Effective Communication: Definition & Examples
Companies need to be aware of potential barriers to communication. In general, physical separation and differences in status differences, gender, culture and language can potentially either block or distort effective communication.
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Other chapters within the ILTS English Language Arts (207): Test Practice and Study Guide course
- Improving Reading Comprehension
- Reading Development
- Elements of Literature
- Literature Terms & Analysis
- Principles of Prose
- Overview of Literary Periods (1500-1900)
- Instructional Materials & Student Assessments
- Classroom Teaching Strategies
- Overview of Literary Periods (1900-Today)
- English Usage Conventions in Writing
- English Grammar Writing Conventions
- Parts of an Essay: Help & Examples
- Types of Writing Sources & Citations
- Types of Academic Essays
- Basics of Essay Structure
- Reading and Understanding Essays: Help & Tutorial
- ILTS English Language Arts Flashcards