Ch 2: Communication Styles in Sales

About This Chapter

In this chapter, your sales professionals will study effective communication styles in sales. The chapter offers your sales professionals a quick way to boost their communication and sales skills.

Communication Styles in Sales - Chapter Summary

This chapter provides a collection of short and engaging lessons about essential sales communication styles. Assign these lessons to your company's sales professionals to help them review basic communication styles, develop their personal sales style and adapt their communication approach based on various sales situations.

You can also have them complete the chapter's short assessments to reinforce the lesson concepts. Sales professionals will be able to access the chapter at any time using their computers or mobile devices.

How It Helps

  • Builds awareness: Lessons help sales professionals become more aware of the four fundamental styles of communication.
  • Helps adapt communication styles: The chapter offers insight into how sales professionals can adapt their communication style based on whatever sales situation they are in.
  • Improves sales skills : By incorporating the chapter's communication strategies, sales professionals will be able to develop an individual communication style and improve their ability to sell to customers.

Skills Covered

By the end of the chapter, your company's sales professionals should be able to:

  • Recognize the four fundamental styles of communication
  • Develop an individual sales communication style
  • Adapt communication based on different situations

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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