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Ch 11: Completing Your Message in the Workplace

About This Chapter

Enjoy video lessons while learning how to efficiently communicate through various types of messages in the workplace. Each lesson is accompanied by a short multiple-choice quiz you can use to check your understanding of these communications topics.

Completing Your Message in the Workplace - Chapter Summary and Learning Objectives

Carrying out clear communications within the workplace can be an integral part of being an effective employee. This chapter's experienced instructors present important facets of communications, from low-tech methods to those depending on recent technologies. After you have worked your way through this chapter's video lessons with quick quizzes, you should feel comfortable with the following topics:

  • How to proofread and revise your messages
  • Way to compose messages using technology
  • Methods for choosing the most appropriate methods of communication
  • Ways to offer and respond to constructive feedback

Video Objective
Proofreading Your Message for Spelling, Grammar, Accuracy & Clarity Outline how to check messages for grammar, spelling, accuracy and clarity.
Revising Your Message for Errors, Conciseness & Readability Identify the steps for revising grammar, spelling, clarity and readability issues found in your messages.
The Importance of Message Follow-Up Explain the process and the importance of message follow-up and checking for understanding.
Using Technology to Help Compose Your Message: Formatting & Effectiveness Explore how computerized word processing programs may be used to set up and compose professional documents.
Choosing the Channel of Message Distribution: Types & Considerations Address how to decide whether written, oral, visual or electronic methods of sending messages are the most appropriate when considering convenience, cost, security, time, and privacy.
Giving and Responding to Constructive Feedback Explain the concept of constructive feedback and discuss how to offer and receive this type of message.

5 Lessons in Chapter 11: Completing Your Message in the Workplace
Test your knowledge with a 30-question chapter practice test
Proofreading Your Message for Spelling, Grammar, Accuracy & Clarity

1. Proofreading Your Message for Spelling, Grammar, Accuracy & Clarity

One of the final stages of completing a business message is to proofread the communication for spelling, grammar, accuracy and clarity by completing different review options. Learn how to proofread in this lesson.

Revising Your Message for Errors, Conciseness & Readability

2. Revising Your Message for Errors, Conciseness & Readability

The three parts of producing a message are planning, writing, and completing. In the completing stage, it is crucial for business writers to examine their message for errors, conciseness, and readability.

The Importance of Message Follow-Up

3. The Importance of Message Follow-Up

Business communications depends on excellent writing and good message follow-up. In order to get a response for feedback, comments, information or purchase orders there are some suggestions to follow to have a successful result.

Using Technology to Help Compose Your Message: Formatting & Effectiveness

4. Using Technology to Help Compose Your Message: Formatting & Effectiveness

An important skill for individuals to develop for the work place is the ability to use technology to compose messages. Word processing software can help improve formatting and the overall effectiveness of your message.

Giving and Responding to Constructive Feedback

5. Giving and Responding to Constructive Feedback

Giving and receiving feedback in a work environment allows individuals to understand how they are performing in their job. There are suggestions that individuals can follow to better understand how to deal with criticism.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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