Ch 4: Computer & Peripheral Device Troubleshooting

About This Chapter

In this chapter you will have a chance to become reacquainted with the steps involved in computer and peripheral device troubleshooting. Remember, our inviting materials are available 24/7, so you can review troubleshooting tips all throughout your day.

Computer & Peripheral Device Troubleshooting - Chapter Summary

You can brush up on the skills required for computer and peripheral device troubleshooting by going through the lessons from this chapter. As you examine this chapter, re-familiarize yourself with how to articulate computer problems and troubleshooting advice. After you have finished watching and reading the materials, you should feel more confident about answering questions pertaining to:

  • Defining computer troubleshooting and related terminology
  • Pointing out software, network, and hardware problems
  • Distinguishing different types of technical support and when to use them

Our instructors understand that you more than likely have a background in technology, and that you're only looking at these materials as a review. That's why they have structured these lessons specifically to address your study needs. Each video lesson includes amusing animations and informative voiceovers. Pairing these two together gives you a visual and audio experience to help you better absorb the information. After you finish the chapter and get a recap of all the troubleshooting details, challenge yourself by going through the chapter exam.

Remember that our instructors are experts in their field, which is why they can design such effective study materials. But they want to go one step further and answer your questions. That's right - if at any time a topic doesn't make sense, you can go straight to your user dashboard and click on the link that lets you submit a question to one of our experts.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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