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Ch 5: Conflict Prevention Strategies for Supervisors

About This Chapter

Help your organization's supervisors improve their conflict prevention skills by assigning them this online corporate training chapter. They'll be able to review these bite-sized video lessons at any time that fits their schedules.

Conflict Prevention Strategies for Supervisors - Chapter Summary

This chapter offers supervisors a handful of strategies that can be used to prevent conflicts in the workplace. As your supervisors progress through the chapter, they'll examine topics related to teamwork, emotional intelligence, cultural diversity and group cohesion.

The chapter includes plenty of quizzes to help your supervisors remember what they study. These training resources are available 24/7, and our instructors are happy to answer any questions your supervisors may have about the material.

How It Helps

  • Builds awareness: The chapter helps supervisors become highly familiar with the business benefits of conflict prevention.
  • Outlines a variety of conflict prevention methods: Managers will review the practical applications of emotional intelligence, cultural diversity management and team building.
  • Improves conflict prevention skills: Supervisors will be able to apply the chapter's concepts to improve teamwork and reduct conflicts in the workplace.

Skills Covered

By the end of the chapter, your supervisors should be able to:

  • Recognize effective teamwork skills in the workplace
  • Describe the applications of emotional intelligence in leadership
  • Manage cultural diversity in work environments
  • Increase group cohesion through the use of team building

6 Lessons in Chapter 5: Conflict Prevention Strategies for Supervisors
Test your knowledge with a 30-question chapter practice test
Teamwork Skills in the Workplace: Definition & Examples

1. Teamwork Skills in the Workplace: Definition & Examples

In today's modern corporate world, developing teamwork skills in the workplace has become a necessity. In order to survive such a competitive environment, companies need to promote a workplace that emphasizes teamwork.

Using Emotional Intelligence in Leadership

2. Using Emotional Intelligence in Leadership

Many times managers or leaders focus on the functional aspects of the job you do, as opposed to the emotional intelligence that drives the way you do your job. In this lesson, we discuss emotional intelligence and how it relates to leadership.

Managing Cultural Diversity in the Workplace

3. Managing Cultural Diversity in the Workplace

In this video, we will define the term 'cultural diversity.' In addition, we will explore methods by which supervisors can utilize hands-on strategies that welcome and encourage diversity in the workplace.

Becoming a Cohesive Group: Using Team Building to Increase Group Cohesion

4. Becoming a Cohesive Group: Using Team Building to Increase Group Cohesion

Have you ever wondered why some groups seem to work better together than others? In this lesson you will learn what it means to be a cohesive group and how team building activities can be used to increase group cohesion.

Practical Application: Conflict Resolution for Supervisors

5. Practical Application: Conflict Resolution for Supervisors

Oftentimes, a supervisor is needed to resolve workplace conflicts. We'll examine a few scenarios featuring workplace conflicts and see how supervisors use their leadership and communication skills to resolve them.

Practical Application: Conflict Resolution Skills in the Workplace

6. Practical Application: Conflict Resolution Skills in the Workplace

Conflict resolution is an important and critical skill for leaders to develop. In this lesson, you will evaluate several scenarios to determine the best way you to resolve conflicts in the workplace.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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