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Ch 11: Controlling Operations Costs in Business

About This Chapter

Our subject-matter experts developed this chapter to boost your understanding of controlling operations costs in business. See how to calculate cost of goods, discover the goals of supply chain management, and more.

Controlling Operations Costs in Business - Chapter Summary

You can use this set of lessons to improve your understanding of controlling operations costs in business. Take a close look at the definition of cost efficiency, and examine the elements of supply chain management. Other important information found in this chapter includes:

  • Definition of cost of goods
  • Analysis of cost efficiency
  • Goods and services logistics
  • The role of managers in productivity, quality and profitability

The lessons are short text and videos. Each includes a self-assessment quiz you can take to see how well you are retaining the material. You can easily revisit any of the video topics by referring to the written transcript or by using the timeline tool to quickly hop to specific points in the lesson.

5 Lessons in Chapter 11: Controlling Operations Costs in Business
Test your knowledge with a 30-question chapter practice test
Cost of Goods: Definition & Calculation

1. Cost of Goods: Definition & Calculation

It takes money to make money. In this lesson, you'll learn about the cost of goods, what it is, what it isn't and how to calculate the costs of goods sold. You'll also have a chance to reinforce your knowledge with a short quiz.

Cost Efficiency: Definition & Analysis

2. Cost Efficiency: Definition & Analysis

In this lesson, we'll learn about cost efficiency. We'll also define the term and look at the two components that often make up cost efficiency: cost benefit and cost effectiveness. The lesson will conclude with a summary and a quiz.

Supply Chain Management: Elements & Goals

3. Supply Chain Management: Elements & Goals

Supply chains and their efficient management may mean the difference between success and failure for a business. In this lesson, you'll learn about the elements of the supply chain and the key goals businesses seek in managing their supply chains.

Logistics of Goods and Services

4. Logistics of Goods and Services

Logistics management is essential for the proper functioning of a supply chain and for successfully serving customers. In this lesson, you'll learn about the role of logistics in supply chain management and how intermediaries can be used in the process.

Productivity, Quality, Profitability and the Role of Managers

5. Productivity, Quality, Profitability and the Role of Managers

Top-, mid- and low-level managers play a significant role in how productivity and quality affects profitability in an organization. Each level of management makes different decisions about productivity and quality that impact an organization's profitability.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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