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Ch 12: Controlling in Organizations

About This Chapter

Watch video lessons on the management principle of controlling to learn about how this technique is used in the workplace. As you work your way through these lessons, take the accompanying quizzes to measure your understanding of these central management concepts.

Controlling in Organizations

A workplace wouldn't be very effective or conducive to productivity if everyone was always doing exactly what they wanted, when they wanted, all the time. To that end, controlling can be an important function of management. In these lessons, you'll learn about the various control mechanisms that can be used to help workers reach organizational goals.

You'll be introduced to the four steps that are involved with the organizational control process. Additionally, you'll learn about the three types of organizational controls, which include feedforward, concurrent, and feedback controls. Financial controls are also discussed, and you'll learn relevant vocabulary words, such as financial statement, balance sheet, income statement, financial ratio analysis, and financial audits.

A wide variety of controls are discussed in these lessons. You'll learn about why and how budget controls are used, and you'll be introduced to concepts like market research, test marketing, and marketing statistics. Marketing controls are also discussed, and in that lesson you'll find out about things like market research, test marketing, and marketing statistics.

Finally, you'll be introduced to the concepts related to human resources controls. Controls in this field include performance appraisals, disciplinary programs, and observations. The lessons also explain the purpose of computer and information controls, including things like performance limitations.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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