Ch 10: Conversation in Business English

About This Chapter

Complete this chapter to examine a variety of business conversation topics. The chapter can function as a useful business test preparation resource, and it can also help you improve your conversational skills in the workplace.

Conversation in Business English - Chapter Summary

This self-paced chapter examines topics that typically come up in business conversations. These short and engaging lessons break down topics related to workplace small talk, clients, colleagues, products and much more. Upon completion of the chapter, you should be able to:

  • Recognize appropriate small talk and conversation topics in business settings
  • Evaluate proper office, workplace, client and colleague conversations
  • Talk about travel, health and leisure in business environments
  • Assess business English conversations about products, services, results and achievement

You can access this chapter any time that fits your schedule, and we've made it accessible on any device that has an Internet connection. When you finish each lesson, try the accompanying self-assessment quiz to see how well you understand the information. If you need any clarification on a lesson concept, simply submit your questions to our instructors online.

8 Lessons in Chapter 10: Conversation in Business English
Test your knowledge with a 30-question chapter practice test
Making Small Talk in Business Settings

1. Making Small Talk in Business Settings

When you're not a native English speaker, making small talk in a business setting can be difficult. In this lesson, you'll learn how to both make and participate in small talk in an office environment.

Personal Conversation Topics in Business Settings

2. Personal Conversation Topics in Business Settings

Have you ever been asked to give personal information when meeting someone for the first time? What did you say? Do you think you communicated clearly and effectively? This lesson will explore the details of personal conversations in a business setting.

Office & General Workplace Conversation for Business English

3. Office & General Workplace Conversation for Business English

This lesson gives you guidance on common business English topics, situations and terminology that may come up when discussing the office, general business and routines in a business setting.

Client & Colleague Relationship Conversation in Business English

4. Client & Colleague Relationship Conversation in Business English

Many jobs require the use of business English with clients and colleagues. This lesson highlights a variety of ways business English can be used when building business relationships.

Travel Conversation in Business English

5. Travel Conversation in Business English

Travel is a big part of many business people's lives. This lesson will show students how to use travel-related vocabulary and conversations in business settings.

Health & Leisure Conversation in Business English

6. Health & Leisure Conversation in Business English

Do you know how to raise issues of health and safety at work? Are you comfortable discussing hobbies or favorite sports teams with coworkers? This lesson outlines how to use business English to discuss health and leisure topics in a business setting.

Products & Services Transaction Conversation in Business English

7. Products & Services Transaction Conversation in Business English

Transactions are important for most businesses, and the ability to discuss them is a valuable professional skill. In this lesson students will learn how to use business English to have conversations about product and service transactions.

Results & Achievement Conversation in Business English

8. Results & Achievement Conversation in Business English

If a manager asked you to describe your company's performance over the past year, could you do it? This lesson outlines how to take part in and understand results and achievements conversations using business English.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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