Ch 12: Corporate Social Responsibility & Citizenship

About This Chapter

Watch video lessons and find out about the different levels of corporate social responsibility and where this concept originated. Each lesson is accompanied by a short multiple-choice quiz you can use to check your understanding of these business topics.

Corporate Social Responsibility and Citizenship - Chapter Summary and Learning Objectives

This chapter addresses the concept of corporate social responsibility and how it is used in business organizations. The professional instructors who teach these lessons will introduce you to the origins of social responsibility and analyze the pros and cons of this concept. You'll get to take a look at stakeholder theory, the five stages of corporate citizenship and social performance. When you're finished watching these lessons you'll be familiar with:

  • Definitions for social responsibility, corporate citizenship and social performance
  • What role social responsibility plays in organizations
  • Sustainability philosophy
  • Differences between social performance and corporate social responsibility

Video Objectives
Social Responsibility in Organizations Provides the definition for social responsibility and explains how it is used by organizations. Uses contemporary examples to illustrate the concept.
The Origins of Social Responsibility Details where and when the idea of social responsibility originated.
The Levels of Corporate Social Responsibility Outlines the different levels associated with corporate social responsibility.
Business Ethics: Corporate Social Responsibility Examines the sustainability philosophy and stakeholder theory. Provides a detailed examination of the arguments for and against social responsibility.
Corporate Citizenship: Definition & the Five Stages Defines corporate citizenship. Summarizes the five different stages associated with this concept.
Corporate Social Performance: Definition, Obligations & Responsibilities Defines social performance and distinguishes between it, corporate social responsibility and corporate citizenship. Explains how businesses can be socially responsible and still fulfill economic and legal obligations. Compares the motivations for corporate social responsibility and corporate social performance and examines the social audit.

5 Lessons in Chapter 12: Corporate Social Responsibility & Citizenship
Test your knowledge with a 30-question chapter practice test
The Origins of Social Responsibility

1. The Origins of Social Responsibility

Although the idea of business helping society can be traced back to ancient times, the full thrust of corporate social responsibility was born in the 1950s. In this lesson, you will learn the origins of social responsibility.

The Levels of Corporate Social Responsibility

2. The Levels of Corporate Social Responsibility

Most companies do not start as socially-responsible companies. In fact, the path to embracing corporate social responsibility consists of four different levels that companies progress through that will benefit their stakeholders.

Business Ethics: Corporate Social Responsibility

3. Business Ethics: Corporate Social Responsibility

Now that companies are concerned with society's welfare, corporate social responsibility is a controversial topic. In this lesson, learn the two theories of social responsibility and the arguments for and against the practice.

Corporate Citizenship: Definition & the Five Stages

4. Corporate Citizenship: Definition & the Five Stages

Corporate citizenship is being adopted by more companies who have come to understand the importance of the ethical treatment of stakeholders. In this lesson, you will learn the definition and the five stages of corporate citizenship.

Corporate Social Performance: Definition & Responsibilities

5. Corporate Social Performance: Definition & Responsibilities

How can managers judge if their company is providing good corporate citizenship or being socially responsible? In this lesson, you will learn about how a corporate social performance model is used to critique if a company is providing shareholder satisfaction.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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