Ch 2: Creative Problem Solving Techniques in Business

About This Chapter

Businesses must be prepared to solve diverse problems in changing environments. Training can equip your employees with the knowledge they need in order to address problems in business. Our instructors outline the techniques needed to address problems creatively and effectively.

Creative Problem Solving Techniques in Business - Chapter Summary

This chapter works as a guide to problem-solving. Instructors explain how your employees can work together to ensure that the most pressing problems are fixed in the most creative, efficient ways. Content emphasizes what actions to take and what to avoid. The following is included in these lessons:

  • Organizational problem-solving steps and skills
  • Various kinds of problems and strategies for resolving them
  • The process of reframing and thinking outside the box

As a corporate training tool, this chapter uses video lessons so that you, as an HR manager, can use to train your employees to become better creative problem solvers. In order to test progress, quizzes are included and an exam at the end of the chapter helps determine how well your employees grasp the topics.

How It Helps

  • Develops a creative working environment: Your employees can build a more creative decision-making process through brainstorming techniques.
  • Focuses on finding solutions: Teams learn about solution-based methods in order to avoid issues such as groupthink.
  • Teaches group decision-making: Employees will understand the strengths and weaknesses of group decision-making.
  • Defines different approaches: The tools and methods used in problem-solving help teams choose their best options.

Skills Covered

By the end of this chapter, your employees will be able to:

  • Clearly understand the process of organizational problem-solving
  • Outline certain kinds of problems and implement creative solutions
  • Explain the concept of reframing as it relates to creative problem-solving

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
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Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
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Other Chapters

Other chapters within the Strategies for Creative Problem Solving in the Workplace course