Ch 14: Crisis Management & International Business

About This Chapter

Improve your grades, knowledge and skills with this international business chapter. This helpful collection of lessons covers topics related to crisis management in international business.

Crisis Management & International Business - Chapter Summary

In this international business chapter, you'll find engaging lessons that explain crisis management methods for international business. Using an easy-to-follow instructional style, our instructors explain the purposes and effects of crisis management and walk you through a real-life case study involving the Toyota company.

You can check your understanding of the chapter material by taking the included self-assessment quizzes and end-of-chapter exam. Study these lessons at any time that fits your schedule via a computer or mobile device. After reviewing this collection of international business lessons, you should be able to:

  • List the steps for crisis planning and management
  • Understand the importance of crisis management in international business
  • Evaluate the role of communication and reputation in international business crisis management
  • Explain the benefits of organizational learning after a crisis
  • Analyze a business case study regarding crisis management at Toyota

5 Lessons in Chapter 14: Crisis Management & International Business
Test your knowledge with a 30-question chapter practice test
Crisis Planning & Management in Business: Definition & Elements

1. Crisis Planning & Management in Business: Definition & Elements

Companies should be educated about crisis planning and management in business. In order to avert or repair any crises, there are numerous crisis planning elements that need to be in place in order to prevent a corporate downfall.

Crisis Management in International Business

2. Crisis Management in International Business

Crisis management in international business is essential. In this lesson, we'll discuss the steps to take in a crisis, phases of a crisis, and evaluating the risks in international business.

Communication & Crisis Management in International Business

3. Communication & Crisis Management in International Business

Communication and crisis management in international business are essential. In this lesson, we will discuss what a crisis response plan is, the impact of crises on stakeholders, and stakeholders' reactions after a crisis.

Reputation & Crisis Management for International Businesses

4. Reputation & Crisis Management for International Businesses

Reputation & crisis management for international business varies but is essential in most countries. In this lesson, we will discuss crisis management for reputation, protecting reputation, and when reputation is not important.

Business Case Study: Crisis Management at Toyota

5. Business Case Study: Crisis Management at Toyota

This lesson will take a look at crisis management when companies are faced with emergency situations. The company used to look at this topic will be Toyota. Then, strategies for crisis management will be discussed.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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