About This Chapter
CSET Business Subtest I: Groups in Organizations - Chapter Summary
Use this chapter's lessons to improve your understanding of group functioning in professional organizations. Topics such as these are covered to assist you in preparing for the CSET Business exam:
- Defining and distinguishing among mobs, groups, and teams in a business
- Recognizing different types of groups that may exist in a business environment
- Identifying the stages of group establishment
- Understanding cohesion in professional groups
- Knowing the purposes of different kinds of work teams
- Recognizing group roles in a business setting
- Understanding group norms and their implications
- Defining and recognizing groupthink
These principles are presented in short video format, allowing you to absorb the information in easy-to-manage segments. A comprehensive understanding of business group types, dynamics, and purposes can contribute to your success in answering corresponding questions on the CSET Business Subtest I.
Objectives of the CSET Business Subtest I: Groups in Organizations Chapter
The CSET is intended to evaluate potential teachers' comprehension of business subjects and readiness to be certified to teach it as a discpline. This chapter's lessons discuss principles found on the exam's first subtest, which accounts for one-third of the test's total questions. You may test your understanding of the material with the quizzes alongside each lesson; these quizzes also provide you with insight into the kinds of questions you'll encounter on the actual CSET.
Subtest I of the Business CSET contains 20 marketing-related multiple-choice questions, along with 20 multiple-choice questions concerning business management. There is also one constructed-answer question devoted to each of these two disciplines.
1. Groups, Mobs & Teams in Organizations
Why do some organizations work together better than others? It turns out that not all groups are teams, and not all teams are groups. This lesson explains the different categories of employees found in organizations, including groups, mobs, and teams.
2. Groups in Organizations: Formation & Types
There are many different types of groups, likely more than you may be aware of. In this lesson, we will explore the various types of groups and how they are defined. We will also look at how or why they form, as this will give us a better understanding of their focus and design.
3. Stages of Group Development: Forming, Storming, Norming, Performing & Adjourning
Managers must be able to recognize and understand group behavior at its various stages. This lesson explains Tuckman's five stages of group development, including forming, storming, norming, performing and adjourning.
4. Becoming a Cohesive Group: Using Team Building to Increase Group Cohesion
Have you ever wondered why some groups seem to work better together than others? In this lesson you will learn what it means to be a cohesive group and how team building activities can be used to increase group cohesion.
5. Types of Work Teams: Functional, Cross-Functional & Self-Directed
Teams have become a popular way of organizing employees in organizations. This lesson identifies three different types of work teams: functional, cross-functional and self-directed teams.
6. Qualities of Group Members: Knowledge, Skills & Abilities
Groups have a lot of dynamics, and in many ways, those dynamics are made up of the members in the group. Each member brings different knowledge, skills and abilities to the group, and in this lesson, we will address those three key areas.
7. Roles of Group Members: Perceptions, Expectations & Conflict
Groups are made up of people who each have their own perceptions and expectations of the group and its work. If those perceptions and expectations are not met, conflict can arise. In this lesson, we'll identify the types of roles in groups and see the interplay of expectations, perceptions and conflict within a group.
8. How Group Status Influences Individual Behavior
Our social status, or, more specifically, how we feel our social status is viewed by others, impacts our behavior in many ways. This lesson explores how belonging to certain status groups can influence how we behave and see others.
9. How Types of Group Norms Influence Individual Behavior
Groups, though made up of individuals, have their own sets of norms. These sets develop as the group grows and interacts and can change a person's behavior that might be new to the group. Here we review types of norms present in groups and their potential impact on an individual's behavior.
10. Groupthink: Definition & Examples
Some groups are quick to make decisions to maintain cohesion, but this can be a critical mistake to make. This lesson explains the concept of groupthink using the Challenger explosion as an example.
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Other chapters within the CSET Business Subtest I (175): Practice & Study Guide course
- CSET Business - Management Functions
- CSET Business - Major Functions in a Business
- CSET Business - Managing Change
- CSET Business - Planning & Problem Solving
- CSET Business - Leadership
- CSET Business - Motivation
- CSET Business - Organizational Culture and Structure
- CSET Business - Ethical & Social Responsibility
- CSET Business - Business Law
- CSET Business - Production & Operations Management
- CSET Business - Human Resource Management
- CSET Business - Marketing Strategies and Concepts
- CSET Business - Sales, Promotion & Customer Service
- CSET Business - Global Marketing
- CSET Business Subtest 1 Flashcards