Ch 7: CSET Business - Groups in Organizations

About This Chapter

Let us teach you about groups in organizations. The video lessons and self-assessment quizzes provide instruction and examples to help you correctly answer related questions on the CSET Business test.

CSET Business Subtest I: Groups in Organizations - Chapter Summary

Use this chapter's lessons to improve your understanding of group functioning in professional organizations. Topics such as these are covered to assist you in preparing for the CSET Business exam:

  • Defining and distinguishing among mobs, groups, and teams in a business
  • Recognizing different types of groups that may exist in a business environment
  • Identifying the stages of group establishment
  • Understanding cohesion in professional groups
  • Knowing the purposes of different kinds of work teams
  • Recognizing group roles in a business setting
  • Understanding group norms and their implications
  • Defining and recognizing groupthink

These principles are presented in short video format, allowing you to absorb the information in easy-to-manage segments. A comprehensive understanding of business group types, dynamics, and purposes can contribute to your success in answering corresponding questions on the CSET Business Subtest I.

Objectives of the CSET Business Subtest I: Groups in Organizations Chapter

The CSET is intended to evaluate potential teachers' comprehension of business subjects and readiness to be certified to teach it as a discpline. This chapter's lessons discuss principles found on the exam's first subtest, which accounts for one-third of the test's total questions. You may test your understanding of the material with the quizzes alongside each lesson; these quizzes also provide you with insight into the kinds of questions you'll encounter on the actual CSET.

Subtest I of the Business CSET contains 20 marketing-related multiple-choice questions, along with 20 multiple-choice questions concerning business management. There is also one constructed-answer question devoted to each of these two disciplines.

10 Lessons in Chapter 7: CSET Business - Groups in Organizations
Test your knowledge with a 30-question chapter practice test
Groups, Mobs & Teams in Organizations

1. Groups, Mobs & Teams in Organizations

Why do some organizations work together better than others? It turns out that not all groups are teams, and not all teams are groups. This lesson explains the different categories of employees found in organizations, including groups, mobs, and teams.

Groups in Organizations: Formation & Types

2. Groups in Organizations: Formation & Types

There are many different types of groups, likely more than you may be aware of. In this lesson, we will explore the various types of groups and how they are defined. We will also look at how or why they form, as this will give us a better understanding of their focus and design.

Stages of Group Development: Forming, Storming, Norming, Performing & Adjourning

3. Stages of Group Development: Forming, Storming, Norming, Performing & Adjourning

Managers must be able to recognize and understand group behavior at its various stages. This lesson explains Tuckman's five stages of group development, including forming, storming, norming, performing and adjourning.

Becoming a Cohesive Group: Using Team Building to Increase Group Cohesion

4. Becoming a Cohesive Group: Using Team Building to Increase Group Cohesion

Have you ever wondered why some groups seem to work better together than others? In this lesson you will learn what it means to be a cohesive group and how team building activities can be used to increase group cohesion.

Types of Work Teams: Functional, Cross-Functional & Self-Directed

5. Types of Work Teams: Functional, Cross-Functional & Self-Directed

Teams have become a popular way of organizing employees in organizations. This lesson identifies three different types of work teams: functional, cross-functional and self-directed teams.

Qualities of Group Members: Knowledge, Skills & Abilities

6. Qualities of Group Members: Knowledge, Skills & Abilities

Groups have a lot of dynamics, and in many ways, those dynamics are made up of the members in the group. Each member brings different knowledge, skills and abilities to the group, and in this lesson, we will address those three key areas.

Roles of Group Members: Perceptions, Expectations & Conflict

7. Roles of Group Members: Perceptions, Expectations & Conflict

Groups are made up of people who each have their own perceptions and expectations of the group and its work. If those perceptions and expectations are not met, conflict can arise. In this lesson, we'll identify the types of roles in groups and see the interplay of expectations, perceptions and conflict within a group.

How Group Status Influences Individual Behavior

8. How Group Status Influences Individual Behavior

Our social status, or, more specifically, how we feel our social status is viewed by others, impacts our behavior in many ways. This lesson explores how belonging to certain status groups can influence how we behave and see others.

How Types of Group Norms Influence Individual Behavior

9. How Types of Group Norms Influence Individual Behavior

Groups, though made up of individuals, have their own sets of norms. These sets develop as the group grows and interacts and can change a person's behavior that might be new to the group. Here we review types of norms present in groups and their potential impact on an individual's behavior.

Groupthink: Definition & Examples

10. Groupthink: Definition & Examples

Some groups are quick to make decisions to maintain cohesion, but this can be a critical mistake to make. This lesson explains the concept of groupthink using the Challenger explosion as an example.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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