About This Chapter
CSET Business Subtest I: Managing Change - Chapter Summary
Utilize this chapter's tutorials to improve your comprehension of topics around managing change in a business setting. These videos discuss the following topics to help you prepare for the CSET Business Subtest I:
- Differentiating between and working with internal and external organizational changes
- Identifying and handling different types of internal change
- Assessing and appreciating innovation
- Handling organizational shifts
- Understanding Kotter's 8-step change model
- Developing familiarity with Lewin's 3-stage change model
Instructors devote concise but detailed attention to each of these objectives to support your success on the CSET Business Subtest I. These concepts about handling change in the workplace help you understand the big picture of business management, and the brief video format makes the information easy to digest.
Objectives of the CSET Business Subtest I: Managing Change Course
The CSET Business Subtest I is administered in California to test teaching candidates' fitness to receive certification to teach business. The full business CSET is composed of three subtests; Subtest I comprises a third of the exam and encompasses questions that utilize information taught in this chapter's lessons. The quizzes that accompany this chapter's videos give you the opportunity to check your understanding of each lesson's concepts, as well as to see questions similar to those the CSET comprises.
There are 40 multiple-choice questions on the CSET Business Subtest I, with 20 dedicated to business management and 20 related to marketing. In addition, there are two open-ended questions that require constructed responses.
1. Organizational Culture and Change
Organizational change involving altering processes and systems within a company often affects the existing group norms, beliefs and values. This makes change a challenge for managers. There are tactics managers can use to institute change in a positive and welcoming way.
2. Types of Internal Organizational Change: Structural, Strategic, People, and Process
Organizational change can occur in response to internal or external factors. This lesson focuses specifically on those changes that occur in a company's internal environment, including structural, strategic, people and process changes.
3. How Internal and External Factors Drive Organizational Change
Managers must recognize and respond to all factors that affect their organizations. This lesson describes how the internal and external environments of an organization drive change within the company.
4. Creativity, Innovation, and Change and the Knowledge Economy
In business, one has to be creative and innovative in order to stay ahead of the competition. Having said that, one also needs to be able to manage change, as the business world changes on a constant basis. This lesson will address each of these topics and explain how they interrelate to business.
5. Managerial Challenges Caused by Organizational Change
External factors and internal environmental factors are responsible for many overall organizational changes. With change, managers must plan for challenges they may face when trying to implement new ways of doing things.
6. The Planned Change Process
Change is one of the most challenging events an organization will go through. This lesson describes the steps of the planned changed process, which include recognizing the need for change, developing change goals, appointing a change agent, assessing the current climate, developing and implementing a change plan and evaluating the plan's success.
7. Kotter's 8-Step Change Model of Management
This lesson details the steps involved in Kotter's eight-step change model including: create urgency, form a powerful coalition, create change vision, communicate the vision, remove obstacles, create short-term wins, build on the change, and anchor the change in organizational culture.
8. Lewin's 3-Stage Model of Change: Unfreezing, Changing & Refreezing
Organizational change does not have to be a complex process. In fact, Kurt Lewin did it in just three steps. This lesson discusses the three stages of organizational change according to Lewin, including unfreezing, changing and refreezing.
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Other chapters within the CSET Business Subtest I (175): Practice & Study Guide course
- CSET Business - Management Functions
- CSET Business - Major Functions in a Business
- CSET Business - Planning & Problem Solving
- CSET Business - Leadership
- CSET Business - Motivation
- CSET Business - Groups in Organizations
- CSET Business - Organizational Culture and Structure
- CSET Business - Ethical & Social Responsibility
- CSET Business - Business Law
- CSET Business - Production & Operations Management
- CSET Business - Human Resource Management
- CSET Business - Marketing Strategies and Concepts
- CSET Business - Sales, Promotion & Customer Service
- CSET Business - Global Marketing
- CSET Business Subtest 1 Flashcards