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Ch 5: CSET Business - Planning & Problem Solving

About This Chapter

Lessons in this chapter can increase your understanding of business planning and problem solving. The video lessons and self-assessment quizzes provide instruction and examples to help you correctly answer related questions on the CSET Business Subtest I.

CSET Business Subtest I: Planning & Problem Solving - Chapter Summary

Use this chapter's lessons to increase your expertise in business planning and problem solving and perform well on the CSET Business Subtest I. These instructional videos cover the following topics to help you prepare for the test:

  • Identifying and utilizing different business decision-making strategies
  • Recognizing biases and reasoning errors in decision making
  • Differentiating among various decision-making styles
  • Assessing risk when making business decisions
  • Using the SWOT (strengths, weaknesses, opportunities, and threats) analysis
  • Discerning the differences in types of planning
  • Understanding the contingency school of management
  • Using data from graphs and charts to support planning

Brief, to-the-point video tutorials discuss each of these concepts individually, supporting your understanding of this material found on the CSET Business Subtest I. Examples, illustrations, and lesson summaries help make the principles clear and accessible.

Objectives of the CSET Business Subtest I: Planning & Problem Solving Course

The CSET Business tests are administered by the state of California to determine prospective teachers' comprehension of the business discipline and preparedness for business teaching certification. The instruction provided in this chapter's videos relates to Subtest I, which accounts for one-third of the total CSET Business exam. Included with each lesson is a self-administered quiz that lets you see the kinds of questions that may be asked on the CSET Business Subtest I.

The business CSET's first subtest includes questions on business management and marketing. For each of these disciplines, there are 20 questions in multiple-choice format, along with 1 open-ended question requiring the composition of either an extended or shorter response.

15 Lessons in Chapter 5: CSET Business - Planning & Problem Solving
Test your knowledge with a 30-question chapter practice test
The Decision Making Process for Organizations

1. The Decision Making Process for Organizations

To achieve success in business, managers must make good decisions. Learn about the steps in the formal decision making process for organizations, including how managers solve problems.

The Rational Decision Making Model: Steps and Purpose in Organizations

2. The Rational Decision Making Model: Steps and Purpose in Organizations

The rational decision-making model utilizes facts, analysis, and a step-by-step process to ensure that optimal decisions are made. Understand the steps in a rational model and what its purpose is in an organization.

Intuitive Decision Making in Business and Management

3. Intuitive Decision Making in Business and Management

Intuitive decision making, or relying on gut instinct, can be helpful in business and management decisions. Learn an example of intuitive decision making, how it is different from rational decision making, and the elements of intuition.

Bounded Rationality and Decision Making in Organizations

4. Bounded Rationality and Decision Making in Organizations

The bounded rationality model explains the limits' existence in rational decision-making environments like organizations. Discover more about rational decisions, the problems identified by Herbert Simon, and the concepts of satisficing and heuristics.

Common Biases and Judgment Errors in Decision Making

5. Common Biases and Judgment Errors in Decision Making

Common biases and judgment errors are often the culprit of inaccurate decision making. Common biases are unfair prejudices or decisions, whereas judgement errors are business mistakes that result from poor decision making. Learn about errors in decision making, ability-type biases, information-type bias, escalation of commitment bias, randomness error, risk aversion and the role each plays in the success or failure in business.

Decision Making Styles: Directive, Analytical, Conceptual and Behavioral

6. Decision Making Styles: Directive, Analytical, Conceptual and Behavioral

Decision making may seem simple in practice, but there is an entire science behind the selection of procedure and the act of problem solving. Learn more about the four styles of decision making--directive, conceptual, analytical and behavioral--and how they are used in daily decision making.

Decision Making for Managers: Certainty, Risk & Uncertainty

7. Decision Making for Managers: Certainty, Risk & Uncertainty

For each situation, managers research all possible variables and weigh the certainty and uncertainty of all possible risks to make the best decisions. Explore the strategies of decision-making for managers and learn how managers weigh risk.

Types of Planning: Strategic, Tactical, Operational & Contingency Planning

8. Types of Planning: Strategic, Tactical, Operational & Contingency Planning

Businesses use different types of plans such as strategic, tactical, operational, and contingency plans to achieve organizational goals. Discover the differences between these four types of planning and the advantages of using them.

What is a SWOT Analysis?

9. What is a SWOT Analysis?

When creating a marketing plan, a business mission statement and a situational analysis are essential to understanding the organization's objective and current environment. Explore SWOT analysis--known as strengths, weaknesses, opportunities, and threats-- and how it is used in analyzing an organization's situation and selling proposition.

Contingency School of Management

10. Contingency School of Management

The contingency school of management argues that planning and organizing must be tailored to the specific issues a company might face. Explore the contingency school of management, disaster recovery planning, and environmental scanning.

How to Read Scientific Graphs & Charts

11. How to Read Scientific Graphs & Charts

Scientists often rely on graphs and charts to organize information, as well as compare it to other scientific findings and share the information with others. Learn about the more commonly used scientific graphs and charts, including line graphs, as well as bar, pie, and flow charts. Understand the variables used to create these graphs and charts and recognize the x and y axes.

Understanding Bar Graphs and Pie Charts

12. Understanding Bar Graphs and Pie Charts

Bar graphs and pie charts are some of the most used graphical ways to present data. Learn how to read bar graphs and pie charts, and explore some examples to understand how they are interpreted.

Analysis and Design Tools: Analysis Definition and Flow Charts Introduction

13. Analysis and Design Tools: Analysis Definition and Flow Charts Introduction

Once programmers define and understand the user requirements for a computer program, they proceed to write the program's code. Learn how programmers use analysis to develop code, explore design tools such as flowcharts, and understand how these are used in the analysis process.

Interpreting Quantitative & Qualitative Business Data

14. Interpreting Quantitative & Qualitative Business Data

Both qualitative and quantitative data can be analyzed and interpreted to guide business decisions. See how these two analyses can be used, and how to interpret each of their results to inform business decisions.

Quantitative Analysis in Business Decision Making

15. Quantitative Analysis in Business Decision Making

Quantitative analysis examines the numerical occurrence or likelihood of events based on relevant data around sales, marketing, or operations. Learn how data in each of those categories can be analyzed to inform business decisions.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
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Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
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More Exams
There are even more practice exams available in CSET Business - Planning & Problem Solving.
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