About This Chapter
Decision Support Systems
In today's business world, technology is the key to staying on top, keeping organized and ensuring every aspect of your business is being handled efficiently. There are various types of information systems that can be used to manage internal office data, organize business-related materials, manage customer service efforts and assist with decision making. In these lessons, you'll learn about such information systems and see how they work to improve businesses.
You will be introduced to systems that gather, store, organize, manage and display information about a business that can help managers at all levels to make decisions. Such information can be used to make decisions that affect certain aspects of a business, day-to-day business operations, management processes and overall business goals.
The systems you will learn about include Decision Support Systems (DSS), Business Intelligence (BI), Management Information Systems (MIS), Executive Information Systems (EIS), Group Decision Support Systems (GDSS) and Geographic Information Systems (GIS). Discover how DSS can help managers to analyze data to make non-routine decisions. Find out what BI does and how it helps with data management. Learn more about MIS to see how historical data is gathered and used. Find out how EIS combines features of DSS and MIS to provide a tool for upper management. Figure out what GDSS and GIS do to help with decision making.
Thanks for watching and enjoy the lessons!
1. What Are Specialized Information Systems? - Decision Support Systems for Business
Specialized information systems have been developed to support decision making in an increasingly complex world. Learn about some of the different types of specialized information systems.
2. Decision Support Systems: How Managers Analyze Internal and External Data with DSS
A Decision Support System is a specialized information system used when a problem is unstructured or when circumstances are uncertain. Learn about the data and models used in a DSS.
3. Decision Making in Organizations
Information systems support decision making in organizations. Understanding the nature of decision making can help in using information systems more effectively.
4. Business Intelligence (BI): Organizing, Categorizing and Accessing Data
Business Intelligence uses specialized information systems to gain a competitive edge in the marketplace. Learn about some of the specific tools used in Business Intelligence.
5. Management Information Systems (MIS): Manager Decision-Making Tools
Management information systems help managers make effective decisions to support ongoing operations within an organization. Learn about the types of reports produced by an MIS.
6. Applications of Management Information Systems (MIS): Financial, Marketing, Manufacturing & Human Resources
Management Information Systems are typically organized around the functional areas of an organization. Learn about some of the most common applications of Management Information Systems.
7. Executive Information Systems (EIS): Upper Management Decision-Making Tools
An Executive Information System is a specialized information system used to support senior-level decision making. Learn how senior management uses an executive dash board to keep a close eye on how well their organization is doing.
8. Group Decision Support Systems (GDSS): Improving the Group-Decision-Making Environment
A Group Decision Support System, or GDSS, consists of interactive software that allows for making decisions by a group of participants. Learn about some of the tools used in a GDSS.
9. Geographic Information System (GIS): Using Maps & Locations to Make Decisions
A Geographic Information System uses smart maps to describe geographical relationships. Learn how organizations use spatial analysis to improve decision making.
10. Statistical Analysis: Using Data to Find Trends and Examine Relationships
Many different organizations use statistical analysis to describe and analyze data and to predict future trends. Learn about the different types of statistics in this video lesson.
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Other chapters within the Business 104: Information Systems and Computer Applications course
- Information Systems in Organizations
- Hardware and Systems Technology
- Systems Software and Application Software
- Internet, Intranet, and Extranet
- Network Systems Technology
- Enterprise Business Systems
- Systems Development
- Data Management
- Business, Social, and Ethical Implications and Issues
- Introduction to Programming
- Studying for Business 104