About This Chapter
Defining Team Goals and Responsibilities - Chapter Summary
By watching the lessons in this chapter, you'll discover techniques for avoiding conflict and creating unity among staff members. The chapter also recognizes the importance of collaboration and of evaluating the ongoing progress of your employees. You can use these videos to teach your employees more about:
- Defining and communicating work objectives
- Selecting team members according to their strengths and the goals in question
- Assigning duties to individual team members for the good of the whole group
- Group goals and expectations
- Distribution of work resources
- The necessity of feedback and communication
- Causes of group conflict
- Assessing team performance
Experienced instructors deliver the corporate training lessons, which are designed to help your employees improve their leadership skills. You can make sure they are getting the most out of the video lessons by assigning the quizzes and the chapter examination and evaluating their scores.
How It Helps
- Builds morale: The process of working closely together toward a common goal can create a bond among team members.
- Encourages collaboration: Your employees will be encouraged to share their knowledge and ideas even as they fulfill their individual work responsibilities.
- Addresses the need for strong leadership: Management professionals learn that they must effectively delegate duties, mitigate conflicts and generally ensure that their team stays on course.
- Highlights the importance of recognizing individual strengths: For best results, work responsibilities can be assigned according to the abilities and knowledge of your employees.
By the end of this chapter, employees will be able to:
- Accomplish goals by establishing strong work teams
- Effectively match employees and specific job duties when pursuing organizational goals
- Consider skill levels and experience when selecting team members
- Ensure that team members have all of the resources they need to accomplish their goals
- Evaluate performances and ensure that group objectives were met or exceeded
1. Setting Team Goals & Objectives
The goal-setting process can be more effective when team members are involved and SMART goals are used. This lesson will explain these factors and offer some tips on how to successfully approach the goal-setting process.
2. Aligning Individual Strengths With Team Goals
The most successful teams are made of people who are able to use their strengths to contribute towards project goals. This lesson will discuss the benefits of this method as well as how to do it.
3. Delegation Within Teams: Process & Advantages
Delegating work to others is a powerful tool in increasing a company's level of productivity. This lesson will discuss the importance of delegation, its benefits, and the process of delegating tasks to team members.
4. Roles of Group Members: Perceptions, Expectations & Conflict
Groups are made up of people who each have their own perceptions and expectations of the group and its work. If those perceptions and expectations are not met, conflict can arise. In this lesson, we'll identify the types of roles in groups and see the interplay of expectations, perceptions and conflict within a group.
5. Practical Application: Determining Responsibilities for Team Members
In this practical application, we'll explore a real-life scenario about how to use individual strengths to your advantage when building and assigning responsibilities to team members.
6. Team Conflict and the Work Process
Conflict is inevitable in groups, which is why managers must understand it. In this lesson you will learn about the reasons why teams may encounter conflict while working together.
7. Job Performance Feedback: Methods & Examples
This lesson includes an overview and explanation of some of the ways employers can provide specific employee feedback on job performance within an organization. Learn why timely feedback is important - to both the employer and employee.
8. Practical Application: Team Performance Assessment Form
Use this asset to help yourself and your team assess performance on conflict management, giving and receiving feedback, communication and collaboration, setting goals, accountability and delegation and facilitation.
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