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Ch 3: Designing Operations Systems

About This Chapter

The lessons in this chapter can help you learn about designing operations systems. Use them to review capacity requirements planning, elements of a marketing mix and types of organizational structure.

Designing Operations Systems - Chapter Summary

This chapter can help you study the fundamentals of designing operations systems. Learn about the types of traditional and contemporary organizational designs and see the importance of reducing and eliminating barriers to the structure of an organization. The lessons in this chapter are all paired with quizzes that test your comprehension of what you have learned, and you get immediate feedback on these quizzes so you can easily review any areas that you didn't understand. This chapter can help you to:

  • Explain the main four Ps in the marketing mix
  • Discuss the product design process
  • Review guidelines for procurement and supplier selection
  • Recall the importance of business location
  • Understand capacity requirements and alternatives for leveling the load on a facility
  • Explain how manufacturing facility layout can effect efficiency
  • Identify ways process configurations impact system performance
  • See three options for facility layout and why different types of products require different layouts
  • Understand the benefits of a boundaryless organizational structure
  • Learn more about the four approaches for creating a job design
  • Recall the definition, pros and cons of ob enrichment

12 Lessons in Chapter 3: Designing Operations Systems
Test your knowledge with a 30-question chapter practice test
The Marketing Mix: Product, Place, Price & Promotion

1. The Marketing Mix: Product, Place, Price & Promotion

A marketing plan is the central part of the overall marketing strategy. A marketing plan's main focus is the marketing mix, which consists of product, place, promotion and price decisions. All four elements are very flexible and have many options. The main purpose of the marketing mix is to effectively communicate with the target market.

Steps of The Product Design Process

2. Steps of The Product Design Process

Have you ever wondered what steps it takes to create a product? In this lesson, we'll discuss the product design process, from coming up with ideas to providing a finished product to customers.

Procurement & Supplier Selection Process

3. Procurement & Supplier Selection Process

Deciding from whom to purchase goods is one of the most important decisions that a business owner will make. In this lesson, we go over many basic guidelines for the procurement and supplier selection process.

Choosing the Location for a Business

4. Choosing the Location for a Business

One important aspect companies need to consider when opening a business is location. Business educators need to detail the ideas behind this consideration. This lesson gives an overview of aspects to consider when choosing a business location.

Capacity Requirements Planning (CRP)

5. Capacity Requirements Planning (CRP)

Watch this video lesson to learn how capacity requirements planning can help a business to fulfill its orders. Learn what information is needed to perform this type of planning, and see what kind of information is gained.

Process, Product & Fixed-Position Layouts

6. Process, Product & Fixed-Position Layouts

How machines and other equipment are arranged in a facility has a direct impact on its efficiency. Different products require different layouts. Each of these layout also has a different operation cost.

Types of Traditional Organizational Designs: Simple, Functional & Divisional Designs

7. Types of Traditional Organizational Designs: Simple, Functional & Divisional Designs

Choosing an organizational structure is an ongoing design process. In this lesson, you will learn to identify types of traditional organizational designs, including simple, functional and divisional designs.

Types of Contemporary Organizational Designs: Matrix, Team & Network Designs

8. Types of Contemporary Organizational Designs: Matrix, Team & Network Designs

Choosing an organizational structure is an ongoing design process. In this lesson, you will learn to identify types of contemporary organizational designs, including matrix, team and network designs.

The Boundaryless Organization: Structure and Advantages

9. The Boundaryless Organization: Structure and Advantages

In this lesson, you will learn how the structure of an organization can create barriers that have a negative impact on its operations. Find out why managers want to reduce or eliminate these barriers and create a boundaryless organization.

Job Design: Definition and Purpose

10. Job Design: Definition and Purpose

A correctly defined job design will attract the right applicants and decrease job turnover by helping everyone understand their responsibilities up front. This lesson explores four approaches that companies can use to create a job design and communicate job tasks to current and potential employees.

Job Enrichment: Definition, Advantages, Disadvantages & Examples

11. Job Enrichment: Definition, Advantages, Disadvantages & Examples

What is job enrichment? What are the benefits of a job enrichment program? Are there disadvantages to enriching jobs? In this lesson we'll discuss what job enrichment is, how to do it, and the good and bad of modifying jobs in your organization.

Process Configurations & Effects on System Performance

12. Process Configurations & Effects on System Performance

To improve processes, we can reduce customer flow time, increase system capacity, balance the line, and use flexible resources. We will compare and contrast these multiple process configurations to see what is effective for different situations.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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