Ch 2: Developing Trust Within Teams at Work

About This Chapter

Trust is one of the key qualities of an effective work team, and your employees and supervisors can be trained in ways to build this faith in their colleagues. This chapter's video lessons explore theories and activities for building trust and look at ways trust can be eroded.

Developing Trust Within Teams at Work - Chapter Summary

This chapter's lessons look at ways to build and maintain trusting relationships in a workplace team. Your employees can benefit from these lessons on:

  • Team building activities
  • Intrinsic drivers of trust and how they lead to positive performance
  • Types and significance of the elements of trust
  • Behaviors that damage trust in workplace relationships
  • How to restore trust after it has been damaged

Your employees can use our brief lessons to examine team trust. They can study alone, but these lessons would be especially useful as part of a team corporate training program. Quizzes offer a chance for discussion as well as verify what they have learned.

How It Helps

  • Improves results: Learning to develop and maintain team trust can foster workplace conditions that result in improved productivity and profit.
  • Describes activities for building trust: Your employees can learn about and then implement exercises that help develop trust within a team as well as rebuild trust after a breach.
  • Identifies harmful behaviors: Actions that result in a breakdown in team trust are identified, allowing your employees to prevent and stop them before harm is done.

Skills Covered

After viewing these lessons, your employees should be ready to:

  • Initiate activities for team building
  • Explain the Jacobs Model for how trust develops between team members
  • Analyze elements of trust
  • Identify actions that can lead to loss of trust
  • Implement steps for rebuilding trust after it is lost

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Other Chapters

Other chapters within the Building Team Trust in the Workplace course