Ch 15: Diversity at Work
About This Chapter
Diversity at Work - Chapter Summary
If you wish to learn about the different issues relating to diversity in work environments, you can watch the video lessons contained in this chapter to study up on key information. Each lesson is dedicated to a different type of diversity or diversity-related issue that is essential for a thorough understanding of this subject as a whole.
You will explore impediments to diversity, and ways in which work environments can become more diverse. The instructors of these lessons will go through all information on these topics point-by-point, so you will feel comfortable with your understanding upon completing the chapter. By watching these lessons, you should be able to:
- Define diversity as it applies to work environments
- Identify different kinds of diversity and groups that may be under-represented
- Recognize challenges to workplace diversity
- Understand your own perceptions in relation to diversity
- Implement strategies for improving diversity in your own workplace
The video tags in these lessons will allow you to return to specific points in the videos that contain especially pertinent information in the future. The chapter also offers transcripts of each lesson if you wish to have a hard copy of the information presented. Once you have completed the lessons, make sure that you test your knowledge of some of the topics by taking the chapter's practice quizzes.

1. What is Diversity? - Definition & Meaning
Diversity broadly refers to many demographic labels, such as race, gender, and age, but also includes invisible attributes such as marital status, disability, or religion. Discover a deeper understanding of the definition of diversity, as well as the value of embracing diversity.

2. Individual Diversity: Biographical & Demographical Characteristics
Some organizations need employees with a variety of perspectives who can bring more creative thinking into the workplace. This can be achieved by hiring employees from diversified backgrounds. Learn the advantages of workplace diversity, and explore individual diversity, including biographical and demographical characteristics such as age, gender, race, and tenure.

3. What is Workforce Diversity? - Definition & Issues
The variance of employees' race, age, gender, sexual orientation, ethnicity, religion, and ability determines the workforce diversity of an organization. Examine the potential issues and challenges, with each distinct characteristic.

4. Cultural Diversity in the Workplace: Definition, Trends & Examples
Cultural Diversity is where a group is made up of individuals from differing cultures or societies. Examine six observable trends in the workforce, and advantageous strategies used by companies to implement cultural diversity.

5. Gender Diversity in the Workplace: Definition, Trends & Examples
Gender diversity in the workplace refers to the rate at which men and woman are hired, paid, and promoted in relation to the opposite gender. Explore gender diversity facts and trends in today's modern workplace, as well as ways to work on closing the gap and moving toward equality.

6. Age Diversity in the Workplace: Definition, Trends & Examples
It is important that a workplace commits to diversity in terms of race, gender, and nation of origin, but also in relation to the age range of their workers. Learn more about the importance of age diversity in the workplace, trends and examples of the issue, and how the workplace can benefit from such diversity.

7. Ability and Disability Diversity in the Workplace: Definition, Trends & Examples
As humans possess various abilities and disabilities, the workplace often contains such diversity as well. Learn about different abilities and disabilities, the ADA and accommodation in the workplace, and how diversity and sensitivity contribute to a healthy working environment.

8. Religious Diversity in the Workplace: Definition & Laws
Employees are federally protected from discrimination based on their religion under Title VII of the Civil Rights Act, which allows for equal opportunities for employees regardless of their faith. Learn about the guidelines for religious expression in the workplace and exceptions made for holy days by the law.

9. Sexual Orientation Discrimination in the Workplace: Definition, Laws & Cases
Discriminating against an employee in the workplace because of their sexual orientation is illegal. Learn about the history of the LGBTQ community and its fight against sexual orientation discrimination, as well as the laws and court cases surrounding discrimination in the workplace.

10. Socioeconomic Diversity in the Workplace
Successful companies know the benefits of employing a diverse workforce. In this lesson, we will describe what socioeconomic diversity means in the workplace and the responsibility managers have to individuals of all backgrounds.

11. Managing a Diverse Workforce in Contemporary Organizations
Diversity is an important feature of contemporary organizations. Explore factors that enable leaders to successfully manage diversity in the workplace and discover how diversity helps contemporary organizations thrive in a global market.

12. Factors that Influence Perception in the Workplace
A person's perception is strongly influenced by many key factors, regardless of the situation, and the workplace is no different. Learn more about the two different viewpoints on perception and unlock three main factors that guide one's perception of people and various situations in the workplace.

13. Benefits of Diversity Training in Globalized Business
When organizations are diversified, their managers and employees come from different genders, races, sexual orientations, religions, and other backgrounds. Learn about the benefits of diversity training in globalized business. Explore a diverse world, understand why organizations should train for diversity, and recognize what works in diversity training, as well as how it helps organizations.
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Other Chapters
Other chapters within the CM Planning & Organizing Exam Study Guide - Certified Manager course
- Strategic Planning in Business
- Business Missions & Goals
- Building Strategy in Business
- Value Chain Management
- Improving Customer Relations
- Improving Quality in Business
- Improving Efficiency in Business
- Improving Innovation in Business
- Project Management Definition & Skills
- Managing Structure & Culture in Business
- Building Teams & Work Groups
- Human Resources & Hiring
- Training & Assessment in an Organization
- Overview of Workplace Pay & Benefits
- Coaching & Feedback in the Workplace
- Career Business Networking
- Mentoring at Work
- Holding Productive Meetings
- CM Planning & Organizing Exam Study Guide - Certified Manager Flashcards