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Ch 11: Effective Listening: MTLE Middle Level Communication Arts/Literature

About This Chapter

Let our instructors explain the concepts and strategies involved in effective listening that may appear on the MTLE Middle Level Communication Arts/Literature test. You can even practice for the exam using quiz questions similar to what you'll encounter on exam day.

MTLE Middle Level Communication Arts/Literature: Effective Listening - Chapter Summary

This chapter includes video lessons that highlight techniques for effective listening to help you prepare you for the MTLE Middle Level Communication Arts/Literature test. The lessons in this chapter cover information like:

  • The stages in the listening process
  • Types of listening
  • Obstacles to effective listening
  • The definition of active listening
  • How to listen for intonation cues
  • Recognizing transitions and signal words
  • Listening in groups

Each lesson includes a fun video lesson as well as a text transcript with important terms in bold. After reviewing the material, use the corresponding quizzes to check and see if you are ready for exam day. The quiz answers include links back to the videos so it's easy to re-review any concepts you may have missed.

11 Lessons in Chapter 11: Effective Listening: MTLE Middle Level Communication Arts/Literature
Test your knowledge with a 30-question chapter practice test
The Four Stages of the Listening Process

1. The Four Stages of the Listening Process

As messages are sent to us, it seems as though we simply hear and react, but there is actually a process that our brains use to process the information. It begins with attending, then interpreting, responding and finally remembering the information.

Types of Listening: Pseudo-, Appreciative, Empathetic, Comprehensive & Critical

2. Types of Listening: Pseudo-, Appreciative, Empathetic, Comprehensive & Critical

Although people communicate by sending a message to a receiver, the message is received in different ways depending on the information. Different types of listening styles help us effectively understand messages we receive.

Effective Listening: Definition & Obstacles

3. Effective Listening: Definition & Obstacles

It seems counterintuitive that a public speaker should focus on effective listening. However, a good public speaker must know a few things about his audience in order to effectively communicate his message.

What Is Active Listening? - Techniques, Definition & Examples

4. What Is Active Listening? - Techniques, Definition & Examples

Have you ever felt that you had been heard but not understood? If so, chances are that the person you were talking with was not actively listening.This lesson defines active listening and provides specific techniques that can be used.

Listening for Intonation Cues

5. Listening for Intonation Cues

Making sense of intonation cues in spoken English can be tough, especially if it isn't your first language. To help you figure it out, here's a guide to what to listen for.

Listening for Tone & Attitude

6. Listening for Tone & Attitude

When you're learning English, listening for a speaker's tone or attitude can be even harder than listening for meaning - here are some tips for how to make it work.

Transitions & Signal Words in Listening

7. Transitions & Signal Words in Listening

When you're listening to someone speaking English, paying attention to transitions and signal words really pays off. Here are some tips with examples of how these words are used in conversations.

Listening Effectively in Groups: Critical, Selective, Active & Empathetic Listening

8. Listening Effectively in Groups: Critical, Selective, Active & Empathetic Listening

Being an effective listener allows relationship building and leads to increased productivity in the workplace. To form an environment for effective listening, you need to know the best group sizes and the four types of effective listening.

Barriers to Effective Listening in Groups

9. Barriers to Effective Listening in Groups

Barriers to effective listening in groups can cause significant workplace issues. Selective listening and selective perception are two type of problems that can impede successful business decisions.

Becoming a Better Listener: Tips & Strategies

10. Becoming a Better Listener: Tips & Strategies

Some people say listening is an art, but to be a good listener, it takes skill. There are strategies one can use to be a good listener. Some strategies include use of body language, asking the right questions and even empathy.

Critical Listening & Thinking: Evaluating Others' Speeches

11. Critical Listening & Thinking: Evaluating Others' Speeches

Critical listening skills go far beyond just hearing a speaker's message. They involve analyzing the information in a speech and making important decisions about truth, authenticity and relevance. Learn about critical listening and thinking skills in this lesson.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
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Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
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