About This Chapter
Effective Performance Appraisals - Chapter Summary
This chapter's lessons look at types of employee appraisals, their purpose and what results should be expected. Your supervisors and managers will get information on topics including:
- Why job performance matters
- The purpose of performance appraisals
- Characteristics of a useful appraisal
- Ways of assessing employee performance
- Types of performance reviews
You managers can watch these brief lessons on their own (on a computer or mobile device) or you may utilize them as part of a group corporate training program. Each lesson contains a quiz, and there is a larger exam at the end of the chapter that lets your managers assess their knowledge.
How It Helps
- Emphasizes several uses for appraisals: Your managerial staff can learn how to use employee performance appraisals not only as an administrative tool, but also as a means for employee development.
- Ensures consistency: By learning the characteristics of an effective performance appraisal, your managers will ensure that all employees are being evaluated by the same criteria.
- Promotes workplace growth: Managers who are able to choose the evaluation style best suited to their employees and workplace can improve training, employee programs and work environments.
When your managers have finished these lessons, they should be prepared to:
- Explain the basics of employee performance
- Describe how to use performance appraisals as both an administrative and a developmental tool
- Explore the characteristics of an effective performance appraisal
- Understand how to use systematic study, evidence-based management and intuition to analyze employees
- Name and describe several types of employee evaluation systems
1. What Is Employee Performance?
The success of any business is closely tied to the job performance of its employees. Learn about the management of employee performance, including training, development and appraisals.
2. Uses of Performance Appraisals: Administrative and Developmental
Performance appraisals can serve multiple purposes in an organization. In this lesson, you'll learn how they can be used as an administrative tool and as a developmental tool. You'll also have a chance to take a short quiz after the lesson.
3. Importance of Reliability, Acceptability, Sensitivity & Practicality in Performance Appraisals
A tool is only valuable if it is useful. The same holds true for performance appraisals. In this lesson, you'll learn that effective performance appraisals meet the requirements of relevance, sensitivity, reliability, acceptability and practicality.
4. Understanding Behavior: Systematic Study, Evidence-based Management & Intuition
Intuition, systematic and evidence-based management are three different ways that employees can be analyzed in an organization. The results of the studies allow companies to improve employee programs, training and daily work environments.
5. Practical Application: Understanding Employee Behavior
Gain valuable insight into employee behavior with the aid of the assessment questions in this practical application. Also, valuable strategies for analyzing the results will be discussed.
6. Performance Appraisal and 360 Feedback
Employee evaluations are a way managers can assess job performance and provide feedback to employees. An employee's performance is measured using various types of evaluation systems, including top-down appraisal, management by objectives (MBO), self-assessment and 360 degree feedback.
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