Ch 1: Effective Performance Appraisals

About This Chapter

Because employee job performance is the backbone of many businesses, your managerial employees need to know how to conduct effective performance appraisals that will help their employees grow. These brief video lessons explain the purpose of these appraisals and detail several types of evaluation methods.

Effective Performance Appraisals - Chapter Summary

This chapter's lessons look at types of employee appraisals, their purpose and what results should be expected. Your supervisors and managers will get information on topics including:

  • Why job performance matters
  • The purpose of performance appraisals
  • Characteristics of a useful appraisal
  • Ways of assessing employee performance
  • Types of performance reviews

You managers can watch these brief lessons on their own (on a computer or mobile device) or you may utilize them as part of a group corporate training program. Each lesson contains a quiz, and there is a larger exam at the end of the chapter that lets your managers assess their knowledge.

How It Helps

  • Emphasizes several uses for appraisals: Your managerial staff can learn how to use employee performance appraisals not only as an administrative tool, but also as a means for employee development.
  • Ensures consistency: By learning the characteristics of an effective performance appraisal, your managers will ensure that all employees are being evaluated by the same criteria.
  • Promotes workplace growth: Managers who are able to choose the evaluation style best suited to their employees and workplace can improve training, employee programs and work environments.

Skills Covered

When your managers have finished these lessons, they should be prepared to:

  • Explain the basics of employee performance
  • Describe how to use performance appraisals as both an administrative and a developmental tool
  • Explore the characteristics of an effective performance appraisal
  • Understand how to use systematic study, evidence-based management and intuition to analyze employees
  • Name and describe several types of employee evaluation systems

6 Lessons in Chapter 1: Effective Performance Appraisals
Test your knowledge with a 30-question chapter practice test
What Is Employee Performance?

1. What Is Employee Performance?

The success of any business is closely tied to the job performance of its employees. Learn about the management of employee performance, including training, development and appraisals.

Uses of Performance Appraisals: Administrative and Developmental

2. Uses of Performance Appraisals: Administrative and Developmental

Performance appraisals can serve multiple purposes in an organization. In this lesson, you'll learn how they can be used as an administrative tool and as a developmental tool. You'll also have a chance to take a short quiz after the lesson.

Importance of Reliability, Acceptability, Sensitivity & Practicality in Performance Appraisals

3. Importance of Reliability, Acceptability, Sensitivity & Practicality in Performance Appraisals

A tool is only valuable if it is useful. The same holds true for performance appraisals. In this lesson, you'll learn that effective performance appraisals meet the requirements of relevance, sensitivity, reliability, acceptability and practicality.

Understanding Behavior: Systematic Study, Evidence-based Management & Intuition

4. Understanding Behavior: Systematic Study, Evidence-based Management & Intuition

Intuition, systematic and evidence-based management are three different ways that employees can be analyzed in an organization. The results of the studies allow companies to improve employee programs, training and daily work environments.

Practical Application: Understanding Employee Behavior

5. Practical Application: Understanding Employee Behavior

Gain valuable insight into employee behavior with the aid of the assessment questions in this practical application. Also, valuable strategies for analyzing the results will be discussed.

Performance Appraisal and 360 Feedback

6. Performance Appraisal and 360 Feedback

Employee evaluations are a way managers can assess job performance and provide feedback to employees. An employee's performance is measured using various types of evaluation systems, including top-down appraisal, management by objectives (MBO), self-assessment and 360 degree feedback.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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Other Chapters

Other chapters within the Providing Effective Feedback to Employees course

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