Ch 19: Elements of Effective Communication

About This Chapter

You don't have to struggle to remember concepts that are related to the elements of effective communication. This chapter consists of fascinating video lessons and brief self-assessments to help jar your memory.

Elements of Effective Communication - Chapter Summary

This chapter will spice up your study life with engaging lessons that are videos about concepts such as the components of the critical thinking process including assumptions, use of voice quality to communicate meaning and nonverbal communication during speech. Your viewing of the lessons will be topped off with short quizzes to measure the amount of information you've retained. Additional concepts covered in this chapter include:

  • Purpose of persuasive speaking and informative speaking
  • Utilization of inclusive language
  • Consideration of pronunciation and dialect when speaking in public
  • Ways to assess other people's speeches

Revisit parts of the videos by utilizing the timelines.There are detailed transcripts of every video lesson that contain information about the instructor, main ideas, and key terms. Our instructors are happy to answer any questions you have about the chapter.

8 Lessons in Chapter 19: Elements of Effective Communication
Test your knowledge with a 30-question chapter practice test
Persuasive Speaking: Purpose and Types

1. Persuasive Speaking: Purpose and Types

Persuasive writing is all about influencing people by using credibility, logic and emotion; and this can be achieved in a few ways. The speaker may want to assert a fact, a value or even a policy.

Informative Speaking: Purpose and Types

2. Informative Speaking: Purpose and Types

Informative speeches are written to inform your audience about a topic. There are several classifications that can be used depending on the purpose of your speech.

Inclusive Language in Public Speaking: Respecting Diversity

3. Inclusive Language in Public Speaking: Respecting Diversity

Speechwriters must consider diversity when writing their speeches. A way to avoid offending people is to use inclusive language, or language that the audience is familiar with and understands.

Using Vocal Qualities to Convey Meaning in Public Speaking

4. Using Vocal Qualities to Convey Meaning in Public Speaking

To keep your audience engaged, it is important to consider vocal qualities like volume, pace and pitch. These qualities are what keep your speech not only interesting but also engaging. Learn about vocal qualities in this lesson.

Considering Pronunciation, Articulation, and Dialect in Public Speaking

5. Considering Pronunciation, Articulation, and Dialect in Public Speaking

The speaker's culture and habits often have much to do with the vocal traits of a speech. Thus, punctuation, articulation and dialect are three very personal aspects of speech delivery.

The Role of Nonverbal Communication During Speech Delivery

6. The Role of Nonverbal Communication During Speech Delivery

When delivering a speech, your body movements tell almost as much about your message as your actual speech. Eye contact, body orientation, posture, facial expressions and gestures play into how your audience perceives your message.

The Critical Thinking Process: Point-of-View, Assumptions, Evidence & Conclusions

7. The Critical Thinking Process: Point-of-View, Assumptions, Evidence & Conclusions

In this lesson, you'll learn the steps involved in the critical thinking process. You'll consider how coming to a conclusion effectively involves multiple questions that get you thinking about a topic in a new way.

Critical Listening & Thinking: Evaluating Others' Speeches

8. Critical Listening & Thinking: Evaluating Others' Speeches

Critical listening skills go far beyond just hearing a speaker's message. They involve analyzing the information in a speech and making important decisions about truth, authenticity and relevance. Learn about critical listening and thinking skills in this lesson.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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