About This Chapter
Below is a sample breakdown of the Emotions and Moods in the Workplace chapter into a 5-day school week. Based on the pace of your course, you may need to adapt the lesson plan to fit your needs.
|Day||Topics||Key Terms and Concepts Covered|
|Monday||Overview of emotions and moods||Sources of emotions and moods and their effects on the workplace; emotional contagion|
|Tuesday||Felt and displayed emotions||Examples of felt emotions and the effects of maintaining displayed emotions on a long-term basis; gender differences in the display of emotions|
|Wednesday||Emotional labor||Deep acting, surface acting and emotional dissonance|
|Thursday||Affective events theory||Effects of positive and negative occurrences on employee emotions, performance and job satisfaction|
|Friday||Emotional intelligence||Characteristics of emotional intelligence and the significance of this managerial trait in the workplace|
1. What are Emotions and Moods? - Types & Sources
Emotions and moods both can affect the quality of the work environment. Positive emotions and moods can decrease absenteeism, turnover and worker stress.
2. Emotions in the Workplace: Purpose & Functions
Emotions in the workplace are essential indications of a positive or negative job environment. Positive emotions can increase worker motivation and performance, while negative emotions can cause stress and high turnover or absenteeism.
3. Felt Emotions vs. Displayed Emotions: Definitions & Gender Differences
This lesson defines the concepts of felt and displayed emotions, as well as the differences between them. It goes over how they apply to the workplace and how these emotions may differ between genders.
4. Emotional Labor and Dissonance in the Workplace: Definition & Effect on Employees
Emotions play an important part in how employees function during the work day. Emotional labor and emotional dissonance reflect how challenging it can be for employees to maintain a helpful, caring attitude when inside, they may be dealing with negative personal or work issues.
5. Affective Events Theory (AET): Definition & Applications
Affective events theory (AET) explains how emotions are central to employees' job satisfaction and job performance. Managers need to understand how workers are impacted emotionally by events at work.
6. Emotional Intelligence in the Workplace: Definition & Meaning
Emotional intelligence (EI) is a vital element of a successful business. In this lesson, we will look at exactly what EI is, how it shapes a workplace, and how managers and employees can learn to improve their EI skills.
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Other chapters within the Organizational Behavior Syllabus Resource & Lesson Plans course
- The Evolution of Organizational Behavior: Lesson Plans
- Foundations of Individual Behavior: Lesson Plans
- Personality and Behavior in Organizations: Lesson Plans
- Attitudes and Values in the Workplace: Lesson Plans
- Ethics in the Workplace: Lesson Plans
- Perception and Attribution: Lesson Plans
- Learning in the Workplace: Lesson Plans
- Employee Motivation: Lesson Plans
- Individual Decision Making in Organizations: Lesson Plans
- Workforce Diversity: Lesson Plans
- Organizational Communication in Business: Lesson Plans
- Groups and Work Teams: Lesson Plans
- Group Decision Making: Lesson Plans
- Conflict in the Workplace: Lesson Plans
- Leadership in Organizational Behavior: Lesson Plans
- Leadership Theory in Organizational Behavior: Lesson Plans
- Organizational Structure and Design: Lesson Plans
- Job Design: Lesson Plans
- Organizational Culture: Lesson Plans
- Organizational Change and Behavior: Lesson Plans
- Managing Workplace Stress: Lesson Plans
- Career Management: Lesson Plans
- Global Implications of Organizational Behavior: Lesson Plans