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Ch 4: Emotions and Moods in the Workplace: Lesson Plans

About This Chapter

The Emotions and Moods in the Workplace chapter of this course is designed to help you plan and teach about the nature and functions of emotions in your classroom. The video lessons, quizzes and transcripts can easily be adapted to provide your lesson plans with engaging and dynamic educational content. Make planning your course easier by using our syllabus as a guide.

Weekly Syllabus

Below is a sample breakdown of the Emotions and Moods in the Workplace chapter into a 5-day school week. Based on the pace of your course, you may need to adapt the lesson plan to fit your needs.

Day Topics Key Terms and Concepts Covered
Monday Overview of emotions and moods Sources of emotions and moods and their effects on the workplace; emotional contagion
Tuesday Felt and displayed emotions Examples of felt emotions and the effects of maintaining displayed emotions on a long-term basis; gender differences in the display of emotions
Wednesday Emotional labor Deep acting, surface acting and emotional dissonance
Thursday Affective events theory Effects of positive and negative occurrences on employee emotions, performance and job satisfaction
Friday Emotional intelligence Characteristics of emotional intelligence and the significance of this managerial trait in the workplace

6 Lessons in Chapter 4: Emotions and Moods in the Workplace: Lesson Plans
Test your knowledge with a 30-question chapter practice test
What are Emotions and Moods? - Types & Sources

1. What are Emotions and Moods? - Types & Sources

Emotions and moods both can affect the quality of the work environment. Positive emotions and moods can decrease absenteeism, turnover and worker stress.

Emotions in the Workplace: Purpose & Functions

2. Emotions in the Workplace: Purpose & Functions

Emotions in the workplace are essential indications of a positive or negative job environment. Positive emotions can increase worker motivation and performance, while negative emotions can cause stress and high turnover or absenteeism.

Felt Emotions vs. Displayed Emotions: Definitions & Gender Differences

3. Felt Emotions vs. Displayed Emotions: Definitions & Gender Differences

This lesson defines the concepts of felt and displayed emotions, as well as the differences between them. It goes over how they apply to the workplace and how these emotions may differ between genders.

Emotional Labor and Dissonance in the Workplace: Definition & Effect on Employees

4. Emotional Labor and Dissonance in the Workplace: Definition & Effect on Employees

Emotions play an important part in how employees function during the work day. Emotional labor and emotional dissonance reflect how challenging it can be for employees to maintain a helpful, caring attitude when inside, they may be dealing with negative personal or work issues.

Affective Events Theory (AET): Definition & Applications

5. Affective Events Theory (AET): Definition & Applications

Affective events theory (AET) explains how emotions are central to employees' job satisfaction and job performance. Managers need to understand how workers are impacted emotionally by events at work.

Emotional Intelligence in the Workplace: Definition & Meaning

6. Emotional Intelligence in the Workplace: Definition & Meaning

Emotional intelligence (EI) is a vital element of a successful business. In this lesson, we will look at exactly what EI is, how it shapes a workplace, and how managers and employees can learn to improve their EI skills.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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