About This Chapter
Employee Motivation - Chapter Summary and Learning Objectives
Have you ever worked for a company that never offered bonuses, never did anything to make you feel like a valued employee, yet pushed you very hard to accomplish more work than you could possible handle? Maybe you have worked for a company that offered wonderful incentives, valued your work and monitored your workload to ensure it wasn't too much to handle. If you were stuck in the first job, chances are you would not feel too motivated to get your work done or do a good job. However, if you had the second job, you would likely want to accomplish great things and push to do your best at all times. These two examples showcase the main idea of this chapter - employee motivation. You will learn about different theories and studies that have been done regarding how to motivate employees. Some of the specific topics covered in this chapter include:
- Behavioral management theory
- Maslow's hierarchy of needs
- Employees' need for achievement, power, and affiliation
- The use of consistent consequences
- Rewards systems
- Alderfer's ERG Theory
|Behavioral Management Theory: Understanding Employee Behavior & Motivation||Find out how the behavioral management theory was created.|
|The Needs Theory: Motivating Employees with Maslow's Hierarchy of Needs||Discover the needs theory and Maslow's hierarchy of needs.|
|Motivation Theory: Needs-Based & Behavior-Based||Find out about the two different types motivation theory, needs-based and behavior-based.|
|Alderfer's ERG Theory & Employee Motivation in the Workplace||Take a look at Alderfer's ERG theory and how it explains employee motivation.|
|Acquired Needs Theory: Need for Achievement, Power & Affiliation||Discover the three types of needs. Review the need for power, achievement and affiliation.|
|Vroom's Expectancy Theory of Employee Motivation||Learn how Vroom's expectancy theory explains employee motivation.|
|Thorndike's Reinforcement Theory: Using Consequences to Motivate Employees||Study how reinforcement theory can motivate employee behavior through different consequences.|
|Locke's Goal-Setting Theory: Using Goals to Advance Motivation||Explore the role of goal-setting theory in creating employee motivation.|
|Self-Determination Theory & Cognitive Evaluation Theory||Examine self-determination theory and cognitive evaluation theory.|
|Performance Management: Definition & Process||Discover how performance management can be used to clarify goals and expectations for employees.|
|How to Empower Employees & Improve Employee Performance||Take a look at the ways managers can empower and motivate employees.|
|Reward Systems & Employee Behavior: Intrinsic & Extrinsic Rewards||Learn about the use of intrinsic and extrinsic rewards for reinforcing positive behavior.|
|Equity Theory of Motivation: Reward & Effort||Find out the ways that equity theory can be used to motivate employees.|
|Managerial Skills: How Good Managers Promote Productivity||Explore the conceptual, human, and technical skills that managers need to stimulate productivity in employees.|
1. Behavioral Management Theory: Understanding Employee Behavior & Motivation
Behavioral management theory was developed in response to the need to account for employee behavior and motivation. The shift moved management from a production orientation (classical leadership theory) to a leadership style focused on the workers' human need for work-related satisfaction and good working conditions.
2. The Needs Theory: Motivating Employees with Maslow's Hierarchy of Needs
Hunger, thirst, security, friendship, respect and being all that you can be are just some of the things that motivate us to take action. This lesson helps us to further understand these needs and how they motivate behavior by showing where they fall in Maslow's hierarchy of needs.
3. Motivation Theory: Needs-Based & Behavior-Based
There are two schools of thought used to explain employee motivation in the workplace. Needs-based theory states that employees have certain needs that must be met in order to be motivated to perform. Behavior-based theory believes motivating factors influence behavior towards work.
4. Alderfer's ERG Theory & Employee Motivation in the Workplace
Alderfer's ERG theory is a simplified version of Maslow's hierarchy of needs that suggests that all human needs can be accessed and satisfied simultaneously, rather than from the bottom up. Either way, as needs are satisfied, employees are motivated to strive to satisfy a new need.
5. Acquired Needs Theory: Need for Achievement, Power & Affiliation
Do you act out of a need for achievement, power or affiliation? This lesson describes the acquired needs theory and how one of the three types of needs affect us more than the others.
6. Equity Theory of Motivation: Reward & Effort
Have you ever noticed that some employees seem to work harder than others for the same reward? Why does that happen? This lesson explains how equity theory is used by managers to motivate employees by providing a high reward for equivalent efforts on part of the employee.
7. Vroom's Expectancy Theory of Employee Motivation
Finding the right equation for motivating employees can be challenging. This lesson explains how expectancy theory is used to motivate employees by increasing the motivation to act based on a set of specific criteria.
8. Thorndike's Reinforcement Theory: Using Consequences to Motivate Employees
In the workplace, there are levels of acceptable behavior. As a manager, it is important to use appropriate techniques that reinforce acceptable behavior and deter inappropriate behavior. This lesson describes how reinforcement theory is used to influence employee behavior through consequences.
9. Locke's Goal-Setting Theory: Using Goals to Advance Motivation
Locke's Goal-Setting Theory uses clear and challenging goals to advance employee motivation in the workplace. Goals that are well defined and challenging to attain are more likely to be met because they hold intrinsic and extrinsic value to the employee.
10. Self-determination & Cognitive Evaluation Theories: Employee Motivation
In this lesson, you will learn about the self-determination theory and Cognitive Evaluation Theory of motivation. Find out how the principles of these theories can explain employee motivation in the workplace.
11. Reward Systems & Employee Behavior: Intrinsic & Extrinsic Rewards
Have you ever wondered why some employees are more motivated than others to work at a higher level of productivity? This lesson explains how managers use intrinsic and extrinsic rewards to reinforce positive employee behavior.
12. How to Empower Employees & Improve Employee Performance
Empowered employees have the potential to reach high levels of productivity because they feel in control of their jobs. This lesson will describe how a manager can empower an employee to motivate employee performance.
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Other chapters within the Business 107: Organizational Behavior course
- The Evolution of Organizational Behavior
- Management and Organizational Behavior
- Foundations of Individual Behavior
- Personality and Behavior in Organizations
- Emotions and Moods in the Workplace
- Attitudes and Values in the Workplace
- Perception and Attribution
- Individual Decision Making in Organizations
- Workforce Diversity
- Organizational Communication in Business
- Groups and Work Teams
- Group Decision Making
- Conflict in the Workplace
- Leadership in Organizational Behavior
- Leadership Styles in Organizational Behavior
- Organizational Structure and Design
- Job Design
- Organizational Culture
- Organizational Change and Organizational Behavior
- Career Management
- Studying for Business 107