Ch 12: Employee Value & Competitive Advantage

About This Chapter

The engaging video lessons in this chapter give you an overview of employee value and competitive advantage. Quizzes throughout the chapter may be printed or finished online so that you can assess your progress.

Employee Value & Competitive Advantage - Chapter Summary and Learning Objectives

This chapter takes a look at the ability of employees to add value to their organizations. Instructors guide you through video lessons to teach you the terminology and processes of employee value and competitive advantage. Quizzes are available for you to test yourself on what you have learned. This chapter includes essential topics like:

  • The value employees add to an organization
  • Ways companies can invest in their employees and the outcome of this investment
  • Terminology associated with employee value
  • Relationship between employee satisfaction and competitive advantage

Video Objective
Sources of Employee Value Assess the many different ways that employees provide value to an organization.
Competitive Advantage Through Investment in Employees Evaluate the process of investing in employees and how this can provide a competitive advantage.
Embracing the Employee Value Proposition Analyze Employee Value Proposition, or EVP, to understand how it is important to organizations and employees.
HRM Case Study: Southwest Airlines' Competitive Advantage Critique this case study to determine how employee satisfaction was linked to competitive advantage.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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