Ch 1: Establishing Professionalism at Work

About This Chapter

Professional behavior in the workplace plays a vital role in helping to maintain or improve employee motivation and performance. This chapter can help your employees learn how to establish professionalism at work through short and engaging video lessons.

Establishing Professionalism at Work - Chapter Summary

The lessons in this chapter introduce your employees to the standards and expectations for professionalism in the workplace before setting out some ideas on how employees can display professionalism while at work. Videos are led by expert instructors who offer various scenarios and examples to help employees implement these skills into their day-to-day work. Employees, team leaders and supervisors can watch these videos to learn about:

  • Methods for maintaining professionalism at work
  • Influence of culture on professionalism standards
  • Fulfilling commitments, dressing appropriately and treating others with respect
  • Importance of boundaries at work

Comprehensive and entertaining video lessons demonstrate the various ways employees can show their professionalism while at work. Lesson quizzes are available to help you gauge your employees' comprehension of the keys required to maintain workplace professionalism. The chapter closes with a chapter exam to verify employees' mastery of important concepts.

How It Helps

  • Builds awareness: Employees who understand the reasons for professionalism in the workplace are able to recognize the benefits that can result, such as improved employee performance and a better working environment.
  • Establishes a foundation: By learning how standards and expectations for professionalism are determined and what impact different situations have on professionalism, employees can build a strong foundation and improve their professional work image.
  • Provides appropriate tools: These lessons provide all the tools your employees need to implement and maintain a professional work environment.

Skills Covered

By viewing the lessons in this chapter, employees will be able to:

  • Identify the keys needed to maintain a professional work environment
  • Understand how the business world judges professionalism
  • Describe how professional expectations and standards are used
  • Be aware of the role of culture in establishing standards of professionalism
  • Learn the different ways to show professionalism in the workplace
  • Examine areas where workplace boundaries are important, such as in communication and relationships

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
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Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
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Other Chapters

Other chapters within the The Importance of Professionalism in the Workplace course