Ch 10: Ethical Issues in the Hospitality Industry

About This Chapter

Have your managerial employees complete the lessons and assessments of this chapter to improve their understanding of what ethics are and the ethical issues in the hospitality industry.

Ethical Issues in the Hospitality Industry - Chapter Summary

The lessons and assessments of this chapter were composed by our expert instructors to provide your employees with a way to reinforce their understanding of ethical concerns in the hospitality industry. By studying the corporate training lessons, your employees will review what ethics are, why they are important to the industry and how managerial employees can ensure ethical compliance. After going over this chapter, your managerial employees will have a better understanding of:

  • The difference between legal rights and natural rights
  • Applications of ethics in the business world
  • Characteristics of companies that can lead to ethical problems
  • Ethics that govern the hospitality industry
  • Ethical issues hospitality managers may be confronted with
  • How to command ethical behavior

How It Helps

  • Builds awareness: Once they've explored the lessons, employees should have a better understanding of the ethical issues they may face in the hospitality industry.
  • Ensures compliance: By learning of these ethical concerns, managers can be mindful of the importance of regulations and codes, and thus be more likely to follow and enforce them.
  • Teaches new skills: This assessment will teach managerial employees techniques they can use to command ethical behaviors from the employees that work under them.

Skills Covered

By the end of this chapter, managerial employees will be able to:

  • Be mindful and aware of individuals' legal and natural rights
  • Define ethics of the business world
  • Identify and avoid business practices that place the company at risk of an ethical violation
  • Be knowledgeable of the ethics that govern the hospitality industry
  • Command ethical behavior from other employees

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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