Ch 20: FSA Grade 9-10 ELA: Collaborative Communication

About This Chapter

Enhance your preparations for the FSA - Grades 9-10 ELA test by gaining greater insight into collaborative communication. Review entertaining lessons to learn about the listening process, active listening, visuals in communication and more.

FSA Grade 9-10 ELA: Collaborative Communication - Chapter Summary

If you haven't explored collaborative communication concepts in a while, you have reached the right place. This chapter covers topics related to this subject area that you may see on the FSA - Grades 9-10 ELA test. Watching short videos will prepare you for questions that ask you to:

  • Differentiate between hearing and listening
  • Identify the four stages of the listening process and how to listen effectively in groups
  • Define active listening
  • Explain the processes of listening for tone, attitude, agreement and disagreement
  • Share ways to listen for intonation cues, the main point and the motive of a presentation's message
  • Identify and describe the role of group members
  • Discuss barriers to effective listening in groups
  • Provide details about the role of visuals in communication

This chapter offers the flexibility you need to study any time and in any fashion you desire. Access the lessons as videos or full transcripts, and review them in the sequence that matches your current knowledge of collaborative communication. Take the short quiz with each lesson whenever you'd like, and retake it until you feel you comprehend the materials. Submit questions about lesson topics to our experts whenever you need help. Once you've completed this chapter, you'll feel fully prepared for collaborative communication questions on the exam.

12 Lessons in Chapter 20: FSA Grade 9-10 ELA: Collaborative Communication
Test your knowledge with a 30-question chapter practice test
Hearing vs. Listening: Importance of Listening Skills for Speakers

1. Hearing vs. Listening: Importance of Listening Skills for Speakers

While often used synonymously, hearing and listening are really two very different things. Hearing is involuntary and uncontrollable. Listening, however, requires an attention.

The Four Stages of the Listening Process

2. The Four Stages of the Listening Process

As messages are sent to us, it seems as though we simply hear and react, but there is actually a process that our brains use to process the information. It begins with attending, then interpreting, responding and finally remembering the information.

Listening Effectively in Groups: Critical, Selective, Active & Empathetic Listening

3. Listening Effectively in Groups: Critical, Selective, Active & Empathetic Listening

Being an effective listener allows relationship building and leads to increased productivity in the workplace. To form an environment for effective listening, you need to know the best group sizes and the four types of effective listening.

What Is Active Listening? - Techniques, Definition & Examples

4. What Is Active Listening? - Techniques, Definition & Examples

Have you ever felt that you had been heard but not understood? If so, chances are that the person you were talking with was not actively listening.This lesson defines active listening and provides specific techniques that can be used.

Listening for Tone & Attitude

5. Listening for Tone & Attitude

When you're learning English, listening for a speaker's tone or attitude can be even harder than listening for meaning - here are some tips for how to make it work.

Listening for Agreement & Disagreement

6. Listening for Agreement & Disagreement

Listening for agreement and disagreement can be tough if English isn't your first language. Here are some tips and practice questions to help you make it work.

Listening for Intonation Cues

7. Listening for Intonation Cues

Making sense of intonation cues in spoken English can be tough, especially if it isn't your first language. To help you figure it out, here's a guide to what to listen for.

Listening for the Main Point

8. Listening for the Main Point

In this lesson, you'll get some tips on listening to a passage of spoken English for the main point. Don't get bogged down in the details; focus on what's really important!

Listening for the Motive of a Presentation's Message

9. Listening for the Motive of a Presentation's Message

A motive can sometimes be tricky to identify, particularly if the presenter doesn't want you to know what it is. Through this lesson, you will learn about some techniques for identifying the motive in a message and explore some examples of how they work.

Roles of Group Members: Perceptions, Expectations & Conflict

10. Roles of Group Members: Perceptions, Expectations & Conflict

Groups are made up of people who each have their own perceptions and expectations of the group and its work. If those perceptions and expectations are not met, conflict can arise. In this lesson, we'll identify the types of roles in groups and see the interplay of expectations, perceptions and conflict within a group.

Barriers to Effective Listening in Groups

11. Barriers to Effective Listening in Groups

Barriers to effective listening in groups can cause significant workplace issues. Selective listening and selective perception are two type of problems that can impede successful business decisions.

The Role of Visuals in Communication

12. The Role of Visuals in Communication

Visuals used in business communication can help with message development. This lesson will explain how the use of visuals can increase understanding, development, communication, and the retainment of a message.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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