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Ch 2: FTCE Business: Business Communication

About This Chapter

This chapter can teach you skills for effective business communication. The video lessons and self-assessment quizzes offer tips that will help you correctly answer these types of questions on the FTCE Business Education test.

FTCE Business: Business Communication Course Summary

The lessons in this chapter will help you create effective business documents and engage in standard business communication with interpersonal communication and non-verbal methods. You'll learn the basic steps of research, with lessons covering topics such as data analysis, case studies, the Delphi Method and research ethics. Other lessons deal with grammar, punctuation and sentence structure. The video lessons include instruction on these topics:

  • Best practices for research
  • Research methods
  • Ethical issues regarding research
  • Proper use of commas
  • Sentence structure
  • Types of communication and choosing the best method
  • Organizational communication practices
  • Communication processes and types of noise

Objectives of the FTCE Business: Business Communication Course

Florida teacher certification candidates must pass the Florida Teacher Certification Examination (FTCE) in the subject area they wish to teach. The Business Education FTCE is required to teach the subject in grades six through 12. The test contains 120 multiple-choice questions and certification candidates have two and a half hours to complete the test. One section, comprising 15% of the exam, deals with the topics covered in the Business Communication chapter. Through the self-assessment quizzes that accompany the video lessons, you can test your knowledge and become accustomed to the format of the test. Lessons also include transcripts with links to in-depth text lessons on important vocabulary and related topics.

19 Lessons in Chapter 2: FTCE Business: Business Communication
Test your knowledge with a 30-question chapter practice test
Independent & Dependent Clauses: Subordination & Coordination

1. Independent & Dependent Clauses: Subordination & Coordination

This lesson is about independent and dependent clauses, and how they make up a sentence. Dependent clauses, like the name suggests, rely on other elements in a sentence. Independent clauses, on the other hand, can stand alone. Learn more in this lesson.

Commas: Correct Usage & Basic Rules

2. Commas: Correct Usage & Basic Rules

Think that you know commas? You may be surprised. Even the most experienced writers have problems remembering all the rules. Learn the basics of comma usage in this first of two lessons on the comma.

Comma Usage: Avoid Confusion in Clauses & Contrasting Sentence Parts

3. Comma Usage: Avoid Confusion in Clauses & Contrasting Sentence Parts

Learn more about comma usage from the pros! There are just too many ways to use the comma (it's a basic punctuation mark, after all) to fit in one sentence. Watch here to learn about some of the more common traps students fall into when trying to put commas in the right place.

Sentence Fragments, Comma Splices and Run-on Sentences

4. Sentence Fragments, Comma Splices and Run-on Sentences

Sentence fragments, comma splices, and run-on sentences are grammatical and stylistic bugs that can seriously derail an otherwise polished academic paper. Learn how to identify and eliminate these errors in your own writing here.

Punctuation: Using Colons, Semicolons & Periods

5. Punctuation: Using Colons, Semicolons & Periods

Periods, colons, and semicolons all have the ability to stop a sentence in its tracks, but for very different purposes. In this lesson, learn how and why we use them in our writing.

Parallelism: How to Write and Identify Parallel Sentences

6. Parallelism: How to Write and Identify Parallel Sentences

Sentences that aren't parallel sound funny, even if they look perfectly correct at first glance. Learn what makes a sentence parallel, how to revise a sentence to make it parallel, and how to write beautiful, balanced sentences of your own.

What Are Personal Pronouns?

7. What Are Personal Pronouns?

Pronouns are great for making sure debaters don't have to keep repeating the other guy's name over and over again, but they have many other uses too! In fact, pronouns, you could say, make reading readable. In part one, we'll cover personal pronouns and how they're used before moving on to more esoteric varieties.

Pronouns: Relative, Reflexive, Interrogative & Possessive

8. Pronouns: Relative, Reflexive, Interrogative & Possessive

In this lesson, we'll look at relative, reflexive, interrogative and possessive pronouns. We'll do this by antagonizing our friend Gary with the whos, whats, whoms, and whichevers that make up these pronouns.

Verb Tense & Subject-Verb Agreement

9. Verb Tense & Subject-Verb Agreement

Learn all about verb tense and subject-verb agreement in our first lesson on this tricky topic. We'll look at examples to help you understand this concept.

What Are Misplaced Modifiers and Dangling Modifiers?

10. What Are Misplaced Modifiers and Dangling Modifiers?

I have this recurring nightmare where all my modifiers are misplaced or dangling and everybody's laughing at me. Don't let this happen to you! Learn why modifiers are important and why putting them in the right place is even more so.

Active and Passive Voice

11. Active and Passive Voice

You may have heard your teachers toss around the terms 'passive voice' and 'active voice'. But if you've never really understood what it means to write actively or passively, stick with us -- and learn how to turn to awkward passive sentences into bright, active ones.

Sentence Clarity: How to Write Clear Sentences

12. Sentence Clarity: How to Write Clear Sentences

Just because you know a good sentence when you read one doesn't mean that you think it's easy to put one together - forget about writing an essay's worth. Learn how to write clear sentences and turn rough ones into gems.

Sentence Structure: Identify and Avoid 'Mixed Structure' Sentences

13. Sentence Structure: Identify and Avoid 'Mixed Structure' Sentences

A mixed structure sentence is a common error that occurs when a writer starts a sentence with one structure but switches to a different structure in the middle of the sentence. This video will teach you how to spot and avoid this type of error.

Using Electronic Channels of Communication: Strengths and Weaknesses

14. Using Electronic Channels of Communication: Strengths and Weaknesses

Electronic channels of communication allow businesses to reach customers and communicate internally through the use of fax, text and email. Employees should be aware that there are both advantages and disadvantages to using electronic tools.

Writing Effective Emails in the Workplace: Formality, Content, Language and Format

15. Writing Effective Emails in the Workplace: Formality, Content, Language and Format

Businesses need to train their employees in the art of writing effective emails in the workplace. The key factors of a successful email revolve around having the correct knowledge of email formality, content, language and format.

Internal and External Workplace Communication

16. Internal and External Workplace Communication

Successful companies use a balance of both internal and external workplace communication to inform, persuade and educate their constituents on business, product or service information. Find out some specific examples in this lesson on workplace communication.

Types of Communication: Interpersonal, Non-Verbal, Written & Oral

17. Types of Communication: Interpersonal, Non-Verbal, Written & Oral

This lesson distinguishes between the various methods of communication used by managers, including interpersonal communication, nonverbal communication, written communication and oral communication.

The Communication Process

18. The Communication Process

This lesson describes the process of communication. Terms such as sender, receiver, channel, encoding, decoding, noise, and feedback will be defined and explained with examples.

Organizational Communication

19. Organizational Communication

If you've ever had a job, you likely understand that there are different ways to communicate with colleagues and employers. This lesson describes the role of organizational communication in the workplace while defining terms such as downward, upward, horizontal and informal communication.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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