Ch 1: FTCE Business: Information & Technological Systems

About This Chapter

This chapter can help you understand the information and technological systems commonly used in business. These video lessons and self-assessment quizzes cover many aspects of these systems and will aid you in correctly answering these types of questions on the FTCE Business Education test.

FTCE Business: Information & Technological Systems - Chapter Summary

The lessons in this chapter will teach you the basic skills needed to utilize technology in the business world. You'll learn about keyboarding, formatting business documents and communicating through e-mail, instant messaging and video conferencing. Other lessons explain software such as Excel, Microsoft Office and Lotus 1-2-3, including tips on how to choose the correct software for what you want to accomplish. Networking, programming, computer security and privacy issues are also covered. The video lessons include these topics:

  • Touch keyboarding
  • Formatting business documents
  • Basic business software
  • Functions of a network
  • Troubleshooting hardware and software
  • Software and programming languages
  • Telecommunication
  • Technology's effect on privacy

Gifted instructors will provide a basic overview of how technology and information systems are used in business. You'll become familiar with the terminology and skills through these engaging video lessons.

Objectives of the FTCE Business: Information and Technological Systems Course

Anyone who wants to teach business education in grades six through 12 in Florida must pass the Florida Teacher Certification Examination (FTCE) in that subject. The exam consists of 120 multiple-choice questions that must be completed in two hours and 30 minutes. The topics in the Information and Technological Systems chapter are included in the examination's section on knowledge of information and technological systems, which constitutes 20% of the test. You can test what you've learned, and become familiar with the type of question on the exam through the self-assessment quizzes included with each lesson.

20 Lessons in Chapter 1: FTCE Business: Information & Technological Systems
Test your knowledge with a 30-question chapter practice test
Microsoft Office and Open Office: Office Suite Applications

1. Microsoft Office and Open Office: Office Suite Applications

Office suite software is a collection of commonly used applications. It typically includes word processing, spreadsheet, presentation and database software. Learn how these applications work together to increase productivity in this video lesson.

Desktop Publishing & Word Processing Software: MS Word, InDesign & WordPerfect

2. Desktop Publishing & Word Processing Software: MS Word, InDesign & WordPerfect

Word processing software is used to create and manipulate the text in a document. More sophisticated design can be accomplished using desktop publishing software, as we'll learn in this lesson.

Database and Spreadsheet Software: Excel, Access, dBase & Lotus 1-2-3

3. Database and Spreadsheet Software: Excel, Access, dBase & Lotus 1-2-3

Spreadsheet software and database software are both used to organize and manipulate data. Each application has its own unique strengths. Learn about the functionality of both types of software.

Blogs, Podcasts, and Wikis in Business Communication

4. Blogs, Podcasts, and Wikis in Business Communication

Business communication has drastically evolved in the last decade. In this lesson, we'll look at alternative uses of communication that help improve quality, public relations and internal employee relationships through the use of blogs, podcasts and wikis.

The Role of Social Media in Business Communication

5. The Role of Social Media in Business Communication

Social media has played a growing role in company's business communication. Numerous affordable advantages create increased sales and customer loyalty through different platforms and word of mouth.

Presentation Software & Graphic Suites: Purpose & Examples

6. Presentation Software & Graphic Suites: Purpose & Examples

To make an impact on your audience, you not only need a strong message, you also need strong visuals. Learn how presentation and illustration software helps you make an impact when showing your work.

OS Functions: Security, System Management, Communication and Hardware & Software Services

7. OS Functions: Security, System Management, Communication and Hardware & Software Services

The operating system (or OS ) is the brain of a computer and manages its functions, including systems management/monitoring, communication/networking services management, security services management, and hardware/software services management.

Network Operating Systems (NOS): Windows & Novell Net Ware

8. Network Operating Systems (NOS): Windows & Novell Net Ware

Every computer needs an operating system, and networks require their own operating systems. Learn about the specialized functions of network operating systems.

Computer Networks and Distributed Processing: PAN, LAN, WAN, MAN

9. Computer Networks and Distributed Processing: PAN, LAN, WAN, MAN

Computer networks can vary in size from a handful of devices within a single room to millions of devices spread across the entire globe. Learn about the different types of networks.

How Star, Bus, Ring & Mesh Topology Connect Computer Networks in Organizations

10. How Star, Bus, Ring & Mesh Topology Connect Computer Networks in Organizations

Computers in a network are connected in some logical manner, referred to as network topology or network architecture. Learn about the different types of network architecture.

The Components of a Telecommunications System

11. The Components of a Telecommunications System

Telecommunication is communication at a distance using electrical signals or electromagnetic waves. Learn about the components and properties of telecommunication systems.

Ergonomics, Telecommuting, Virtual Teams & Job Design: Technology Effects on Careers

12. Ergonomics, Telecommuting, Virtual Teams & Job Design: Technology Effects on Careers

This lesson explores the impact of information technology on job design, teamwork, health and safety and how we commute to work. Specific topics discussed are telecommuting, virtual teams, job design and ergonomics.

Telecommunications Hardware: Routers, Modems, Switches, Bridges, and Gateways

13. Telecommunications Hardware: Routers, Modems, Switches, Bridges, and Gateways

Building a computer network requires specialized hardware. Learn about transmission media and the variety of hardware devices needed for a computer network.

What Is Programming? - Definition & Introduction for Beginning Programmers

14. What Is Programming? - Definition & Introduction for Beginning Programmers

This lesson will give a quick but thorough overview of what programming is, what we need to know to program, and the contents of our programming toolbox.

Programming Languages: C++, Java, Python and Others

15. Programming Languages: C++, Java, Python and Others

There are hundreds of different programming languages, but only a few of them are really popular. Learn about some of the most widely used programming languages and what they are being used for in this video lesson.

Web Page Design and Programming Languages: HTML, XHTML, XML, CSS & JavaScript

16. Web Page Design and Programming Languages: HTML, XHTML, XML, CSS & JavaScript

Web design is the creation and visual design of documents displayed on the World Wide Web. It is important to create engaging and visually appealing websites to attract and retain customers. Many factors must be considered when designing a website. This video will explore the steps in Web design and the programming languages needed to create a dynamic and interactive website.

Scripting Languages: Perl, JavaScript, VBScript & AppleScript

17. Scripting Languages: Perl, JavaScript, VBScript & AppleScript

Scripting languages are used extend the functionality of existing software, such as creating dynamic content for web pages and automating repetitive tasks. Learn about some of the most popular scripting languages and their applications.

Intellectual Property and Open Source Software: Issues and Concerns

18. Intellectual Property and Open Source Software: Issues and Concerns

One of the defining issues of the Internet era is intellectual property rights. The Internet has made it easy to access digital media and illegally copy it. This lesson will discuss intellectual property including protections through copyrights, trademarks and patents. We will also explore the open source movement and the growing trend toward free, unprotected software.

Computer Security & Threat Prevention for Individuals & Organizations

19. Computer Security & Threat Prevention for Individuals & Organizations

Computer security and threat prevention is essential for individuals and organizations. Effective security measures can reduce errors, fraud, and losses. This lesson will explore unintentional threats and intentional threats. Various security measures and defenses will be explored, including encryption, firewalls, anti-virus, anti-spyware, passwords, back-ups, and biometric security.

Impact of Technology on Privacy

20. Impact of Technology on Privacy

Technology has a number of social and ethical implications that cause debate and concern. One specific issue is privacy. Information technology has opened up society and decreased privacy. This lesson will explore a number of privacy issues that are of concern, including electronic surveillance, availability of personal information, cookies and spyware, and workplace monitoring.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
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Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
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