Ch 2: Function of Management

About This Chapter

Watch management video lessons and learn about planning, leading, decision making, and more. Take the quizzes that follow each lesson to test your knowledge of these concepts.

Function of Management - Chapter Summary and Learning Objectives

The Function of Management chapter can provide you with an overview of a manager's responsibilities, whether they are to design and carry out a plan of action, motivate employees to make it work, or evaluate the plan's outcome to determine whether or not organizational goals have been met. The lessons also cover some of the tools and strategies managers use to carry out these functions. At the end of this chapter, you should be able to do the following:

  • Describe the four functions of management
  • List problem-solving methods used by managers
  • Outline managerial decision-making steps

Video Objective
Four Functions of Management: Planning, Organizing, Leading & Controlling Provides explanations and examples of how a manager uses these functions to help an organization meet its goals and briefly mentions a fifth function, staffing.
Seven Steps to Decision Making Details steps in the decision-making process, including defining the problem and identifying limiting factors; defining, analyzing and implementing alternatives; and establishing an evaluation system to monitor the success of a decision.
Types of Problem Solving Methods in Management and Supervision Describes the use of heuristics, algorithms, and the IDEAL strategy (Identify, Define, Explore, Anticipate, Look) to solve routine and non-routine problems as well as poorly- and well-defined problems.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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