About This Chapter
Grievance, Disciplinary & Arbitration Process - Chapter Summary
In this chapter, our expert instructors break down grievance, disciplinary and arbitration processes in business. As you progress through this collection of simple lessons and self-assessments, you'll explore the different types of workplace grievances, the role of arbitrators and the development of labor arbitration. The chapter is entirely self-paced, and it's accessible on any device that has an Internet connection. Our instructors are also available and happy to answer any questions you may have about these concepts. By the end of the chapter, you should be equipped to:
- Compare types of employee and workplace grievances
- Assess the purpose of mediation and arbitration in an organization
- Outline labor arbitration's development and legal background
- Recognize arbitration steps and procedures
- Evaluate an arbitrator's role, qualifications and decision-making criteria
1. Employee and Workplace Grievances: Definition & Types
What can employees do when they are dissatisfied with the terms or conditions of their employment? Learn about the definition and types of employee grievances, and take a quiz to test your knowledge.
2. Employee Discipline in the Workplace: Procedures & Principle
Employee discipline in the workplace is a touchy subject. In this lesson, you will learn what employee discipline is, and how it affects the modern workplace.
3. Written Warnings in the Workplace: Examples & Concept
A written warning is a common component of an employee discipline policy. In this lesson, you'll learn about written warnings, related concepts, and be provided some examples.
4. Common Methods of Employee Discipline: 'Hot Stove' and Progressive Discipline
Nobody likes to be disciplined at work, but sometimes it's necessary. In this lesson, you'll learn about the 'hot stove' rule. We'll also take a look at a progressive disciplinary system. You'll also have a chance to take a short quiz after the lesson.
5. Employment-at-Will: Definition, Advantages & Implied Contracts
Many employees work 'at-will,' meaning they can quit at any time and for any reason. This arrangement has certain advantages and disadvantages. This lesson explains employment-at-will, including the impact implied contracts have on employment-at-will.
6. What Is Wrongful Termination? - Definition & Conditions
Wrongful termination happens when an employee is fired for illegal reasons or for reasons that violate company policy. This lesson explains wrongful termination and takes a look at a case example.
7. Case Law Related to Duty of Fair Representation
This lesson discusses the precedent that requires a union's duty of fair representation. This means employees do not have to be union members to be represented. We'll look at three legal cases that outline this duty and the union's responsibility.
8. The Development & Legal Background of Labor Arbitration
This lesson looks at legal developments in labor arbitration. The lesson takes us through when and how an arbitrator's decision is binding. We'll look at court cases, U.S. Supreme Court rulings, and National Labor Relations Board (NLRB) decisions.
9. Arbitration: Steps & Procedures
The courthouse is not the only place where two parties in a dispute can go to resolve a conflict. In this lesson, you'll learn about arbitration. We'll provide a refresher of what it is and the steps and procedures it involves.
10. Arbitrator: Definition, Role & Qualifications
Arbitrators fulfill a crucial role in alternative dispute resolution and specifically in arbitrations. In this lesson, you will learn what an arbitrator is, what an arbitrator does and some of the qualifications to be an arbitrator. After the lesson, you will be given an opportunity to reinforce your knowledge with a short quiz.
11. Decision-Making Criteria for Arbitrators
This lesson looks at how an arbitrator makes a decision. We review the parol evidence rule, who has the burden of proof, and the credibility of witnesses. It's also important to know the intent of the parties, past practice, and prior awards.
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Other chapters within the Business 325: Union & Labor Relations course
- Introduction to Labor Unions
- Relations Between Labor & Management
- History of Labor Unions in the U.S.
- U.S. Labor Law in the Private Sector
- Public Sector Labor Relations
- Union Structure & Management
- Union Organizing
- The Bargaining Process in Union & Labor Relations
- Labor-Management Conflict Resolutions
- Globalization & Labor Relations
- Comparative Labor Relations
- Required Assignments for Business 325