Ch 9: Group Dynamics in Strategic Decision Making

About This Chapter

Look at this chapter to develop your knowledge about group dynamics in strategic decision making. We offer more than just informative lessons and learning tools. We also offer expert advice, since our instructors are available via email to help you clarify matters about these business topics.

Group Dynamics in Strategic Decision Making - Chapter Summary

Decisions in most organizations are made by groups of people, but what happens if group members don't get along? In this chapter you will go over the concept of group dynamics, especially in relation to how different group dynamics may seriously help or hinder the decision-making process. Thanks to our online platform, you can learn about this business topic whenever it fits your schedule. Even if you can't study at home, all you need is an Internet-ready device to learn about topics like group cohesion, nominal decision making strategies, and decision-making technology for groups. With so many Wi-Fi locations available, you can get up to speed with this topic at coffee shops, at stores, or even on the bus. After you complete the chapter, you should be able to do the following:

  • Describe the models and process of decision making
  • Identify the advantages and disadvantages of group decision making
  • Analyze some of the common group decision making techniques
  • Define the effects of group polarization in the decision making process
  • Examine and discuss the impact of groupthink
  • Explain ethical and cultural considerations for group decision making
  • Point out the applications for group decision support systems (GDSS)
  • Assess the function of the common sense approach for team problem solving
  • Measure the usefulness of playing devils' advocate during group decision making
  • Summarize strategies high-performing teams use for problem solving

9 Lessons in Chapter 9: Group Dynamics in Strategic Decision Making
Test your knowledge with a 30-question chapter practice test
Decision Making: Process & Models

1. Decision Making: Process & Models

Have you noticed that some groups seem to work very well together when making decisions, and others seem unable to make decisions? This lesson discusses the process of making group decisions and various models associated with making decisions.

Strengths and Weaknesses of Group Decision Making

2. Strengths and Weaknesses of Group Decision Making

Group decision making is when a group of individuals tackle a problem together to achieve a solution. There are both strengths and weaknesses to this type of organizational decision making.

Techniques for Group Decision-Making in Business

3. Techniques for Group Decision-Making in Business

Group decision-making is where a group of individuals are brought together in hopes of determining a solution to a problem. The three types of group decision making are nominal, Delphi technique and brainstorming.

Group Polarization in Group Decision Making

4. Group Polarization in Group Decision Making

Group polarization focuses on how groups usually make decisions that are more extreme than the original thoughts and views of the individual team members. There are two main reasons why group polarization happens within an organization.

Groupthink: Definition & Examples

5. Groupthink: Definition & Examples

Some groups are quick to make decisions to maintain cohesion, but this can be a critical mistake to make. This lesson explains the concept of groupthink using the Challenger explosion as an example.

Group Decision Support Systems (GDSS): Improving the Group-Decision-Making Environment

6. Group Decision Support Systems (GDSS): Improving the Group-Decision-Making Environment

A Group Decision Support System, or GDSS, consists of interactive software that allows for making decisions by a group of participants. Learn about some of the tools used in a GDSS.

The Common Sense Approach to Team Problem Solving

7. The Common Sense Approach to Team Problem Solving

A successful team works together to achieve a common goal. During this process, teams need to resolve problems together. This lesson will address the common sense approach to team problem solving.

The Devil's Advocate: Impacts on Groups Decision Making

8. The Devil's Advocate: Impacts on Groups Decision Making

The devil's advocacy decision-making technique is where the group is allowed to become the critic in the proposed decision. This technique helps prevent groupthink and increases the chance of a high-quality decision.

Problem Solving in High-Performing Teams

9. Problem Solving in High-Performing Teams

In this lesson, you'll see how high-performing teams solve problems and learn what makes a good team member. You'll see how they work together and how they solve any personal differences they have with each other.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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