About This Chapter
Group and Team Dynamics - Chapter Summary
The terms 'group' and 'team' don't have the same meaning, and understanding that will allow you to learn more about how each functions. In this chapter, you'll discover the stages of group development and the qualities and roles of group members. Additionally, you'll learn about different types of teams and how teams function. Some of the specific things covered in the lessons in this chapter include:
- The significant differences between groups and teams
- Group decision-making
- The use of team building activities
- Project team development
- How to assess team performance
|Stages of Group Development: Forming, Storming, Norming, Performing & Adjourning||Examine the five stages of group development .|
|Qualities of Group Members: Knowledge, Skills & Abilities||Analyze the various knowledge, skills and abilities each group member can contribute to the group.|
|Roles of Group Members: Perceptions, Expectations & Conflict||Explore how role requirements change in different situations.|
|Becoming a Cohesive Group: Using Team Building to Increase Group Cohesion||Find out what it means to be a cohesive group and how team building activities can be used to increase group cohesion.|
|The Difference Between Groups and Teams: Definition & Contrasts||Learn about the difference between groups and teams.|
|Types of Work Teams: Functional, Cross-Functional & Self-Directed||Compare and contrast the different types of teams.|
|Strengths and Weaknesses of Group Decision-Making||Discover the benefits and disadvantages of group decision making.|
|Characteristics of Effective Teams: Examples and Qualities||Study the qualities of effective teams.|
|Techniques for Group Decision-Making in Business||Learn strategies for making group decisions at work.|
|The Project Team and Work Breakdown Structure||Examine the components of the project team and how to delegate work appropriately.|
|Assessing Team Performance & Outcomes||Find out how to assess the effectiveness of a project team.|
1. Stages of Group Development: Forming, Storming, Norming, Performing & Adjourning
Managers must be able to recognize and understand group behavior at its various stages. This lesson explains Tuckman's five stages of group development, including forming, storming, norming, performing and adjourning.
2. Qualities of Group Members: Knowledge, Skills & Abilities
Groups have a lot of dynamics, and in many ways, those dynamics are made up of the members in the group. Each member brings different knowledge, skills and abilities to the group, and in this lesson, we will address those three key areas.
3. Roles of Group Members: Perceptions, Expectations & Conflict
Groups are made up of people who each have their own perceptions and expectations of the group and its work. If those perceptions and expectations are not met, conflict can arise. In this lesson, we'll identify the types of roles in groups and see the interplay of expectations, perceptions and conflict within a group.
4. Becoming a Cohesive Group: Using Team Building to Increase Group Cohesion
Have you ever wondered why some groups seem to work better together than others? In this lesson you will learn what it means to be a cohesive group and how team building activities can be used to increase group cohesion.
5. The Difference Between Groups and Teams: Definition & Contrasts
Although subtle, there are differences between groups and teams. These are typically the reason the group or team was assembled and the goal they are trying to obtain. In this lesson, we will address the differences between groups and teams.
6. Types of Work Teams: Functional, Cross-Functional & Self-Directed
Teams have become a popular way of organizing employees in organizations. This lesson identifies three different types of work teams: functional, cross-functional and self-directed teams.
7. Characteristics of Effective Teams: Examples and Qualities
Effective teams can contribute heavily to the success of an organization. This lesson explores the key characteristics that make teams effective in the business world. You'll see an example of each characteristic and learn about underlying, supportive aspects of effectiveness.
8. Assessing Team Performance & Outcomes
Measuring and communicating team performance is essential to the success of a team. This lesson will explain why and how to measure team performance. Read on to learn more.
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Other chapters within the Business 107: Organizational Behavior course
- The Evolution of Organizational Behavior
- Management and Organizational Behavior
- Foundations of Individual Behavior
- Personality and Behavior in Organizations
- Emotions and Moods in the Workplace
- Attitudes and Values in the Workplace
- Perception and Attribution
- Employee Motivation
- Individual Decision Making in Organizations
- Workforce Diversity
- Organizational Communication in Business
- Group Decision Making
- Conflict in the Workplace
- Leadership in Organizational Behavior
- Leadership Styles in Organizational Behavior
- Organizational Structure and Design
- Job Design
- Organizational Culture
- Organizational Change and Organizational Behavior
- Career Management
- Studying for Business 107