About This Chapter
Groups, Teams & Group Decision Making - Chapter Summary
These video lessons offer an opportunity to learn about groups, teams and group decision making from professional instructors. For instance, you'll learn how team building is used to increase the cohesion of a group. These self-paced lessons can also help you understand conflict related to the roles of group members. After reviewing the lessons, you should be ready to:
- List the stages of group development
- Outline qualities and expectations of group members
- Distinguish between groups and teams
- Recall characteristics of effective teams
- Discuss cross-functional and self-directed work teams
- Explain how to assess team performance and outcomes
- Recount strengths of group decision making
- Detail techniques used to make decisions in groups
These concise video lessons and self-assessment quizzes offer a simple way to master the topic of groups, teams and group decision making. You can use your personal Dashboard to keep track of the lessons you've completed as well as your quiz results. If you're someone that likes to study offline, you can print full video transcripts for that purpose.
1. Stages of Group Development: Forming, Storming, Norming, Performing & Adjourning
Managers must be able to recognize and understand group behavior at its various stages. This lesson explains Tuckman's five stages of group development, including forming, storming, norming, performing and adjourning.
2. Qualities of Group Members: Knowledge, Skills & Abilities
Groups have a lot of dynamics, and in many ways, those dynamics are made up of the members in the group. Each member brings different knowledge, skills and abilities to the group, and in this lesson, we will address those three key areas.
3. Roles of Group Members: Perceptions, Expectations & Conflict
Groups are made up of people who each have their own perceptions and expectations of the group and its work. If those perceptions and expectations are not met, conflict can arise. In this lesson, we'll identify the types of roles in groups and see the interplay of expectations, perceptions and conflict within a group.
4. Becoming a Cohesive Group: Using Team Building to Increase Group Cohesion
Have you ever wondered why some groups seem to work better together than others? In this lesson you will learn what it means to be a cohesive group and how team building activities can be used to increase group cohesion.
5. The Difference Between Groups and Teams: Definition & Contrasts
Although subtle, there are differences between groups and teams. These are typically the reason the group or team was assembled and the goal they are trying to obtain. In this lesson, we will address the differences between groups and teams.
6. Types of Work Teams: Functional, Cross-Functional & Self-Directed
Teams have become a popular way of organizing employees in organizations. This lesson identifies three different types of work teams: functional, cross-functional and self-directed teams.
7. Characteristics of Effective Teams: Examples and Qualities
Effective teams can contribute heavily to the success of an organization. This lesson explores the key characteristics that make teams effective in the business world. You'll see an example of each characteristic and learn about underlying, supportive aspects of effectiveness.
8. Assessing Team Performance & Outcomes
Measuring and communicating team performance is essential to the success of a team. This lesson will explain why and how to measure team performance. Read on to learn more.
9. Strengths and Weaknesses of Group Decision Making
Group decision making is when a group of individuals tackle a problem together to achieve a solution. There are both strengths and weaknesses to this type of organizational decision making.
10. Techniques for Group Decision-Making in Business
Group decision-making is where a group of individuals are brought together in hopes of determining a solution to a problem. The three types of group decision making are nominal, Delphi technique and brainstorming.
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Other chapters within the DSST Organizational Behavior: Study Guide & Test Prep course
- The History & Evolution of Organizational Behavior
- Research Methods in Organizational Psychology
- Management Roles & Functions
- Overview of Individual Behavior
- Personality & Social Behavior in Organizations
- Emotions & Moods in Organizations
- Overview of Attitudes & Values in the Workplace
- Managing Workplace Stress
- Ethics in the Workplace
- Perception & Attributional Bias in Organizational Behavior
- Learning in the Workplace
- Understanding Employee Motivation
- Individual Decision Making
- Introduction to Workforce Diversity
- Organizational Communication in the Workplace
- Managing Conflict in the Workplace
- The Nature of Leadership in Organizational Behavior
- Leadership Theories & Styles in Organizational Behavior
- How Organizations are Structured & Designed
- Introduction to Organizational Culture
- Overview of Organizational Change
- Global Implications of Organizational Behavior
- DSST Informational Resources
- DSST Organizational Behavior Flashcards