Ch 16: Groups, Teams & Group Decision Making

About This Chapter

Studying this chapter on groups, teams and group decision making can quickly expand what you know about the stages of group development, characteristics of effective teams, and a lot more. These video lessons and quizzes can prepare you for an exam and test your knowledge in advance.

Groups, Teams & Group Decision Making - Chapter Summary

These video lessons offer an opportunity to learn about groups, teams and group decision making from professional instructors. For instance, you'll learn how team building is used to increase the cohesion of a group. These self-paced lessons can also help you understand conflict related to the roles of group members. After reviewing the lessons, you should be ready to:

  • List the stages of group development
  • Outline qualities and expectations of group members
  • Distinguish between groups and teams
  • Recall characteristics of effective teams
  • Discuss cross-functional and self-directed work teams
  • Explain how to assess team performance and outcomes
  • Recount strengths of group decision making
  • Detail techniques used to make decisions in groups

These concise video lessons and self-assessment quizzes offer a simple way to master the topic of groups, teams and group decision making. You can use your personal Dashboard to keep track of the lessons you've completed as well as your quiz results. If you're someone that likes to study offline, you can print full video transcripts for that purpose.

10 Lessons in Chapter 16: Groups, Teams & Group Decision Making
Test your knowledge with a 30-question chapter practice test
Stages of Group Development: Forming, Storming, Norming, Performing & Adjourning

1. Stages of Group Development: Forming, Storming, Norming, Performing & Adjourning

Managers must be able to recognize and understand group behavior at its various stages. This lesson explains Tuckman's five stages of group development, including forming, storming, norming, performing and adjourning.

Qualities of Group Members: Knowledge, Skills & Abilities

2. Qualities of Group Members: Knowledge, Skills & Abilities

Groups have a lot of dynamics, and in many ways, those dynamics are made up of the members in the group. Each member brings different knowledge, skills and abilities to the group, and in this lesson, we will address those three key areas.

Roles of Group Members: Perceptions, Expectations & Conflict

3. Roles of Group Members: Perceptions, Expectations & Conflict

Groups are made up of people who each have their own perceptions and expectations of the group and its work. If those perceptions and expectations are not met, conflict can arise. In this lesson, we'll identify the types of roles in groups and see the interplay of expectations, perceptions and conflict within a group.

Becoming a Cohesive Group: Using Team Building to Increase Group Cohesion

4. Becoming a Cohesive Group: Using Team Building to Increase Group Cohesion

Have you ever wondered why some groups seem to work better together than others? In this lesson you will learn what it means to be a cohesive group and how team building activities can be used to increase group cohesion.

The Difference Between Groups and Teams: Definition & Contrasts

5. The Difference Between Groups and Teams: Definition & Contrasts

Although subtle, there are differences between groups and teams. These are typically the reason the group or team was assembled and the goal they are trying to obtain. In this lesson, we will address the differences between groups and teams.

Types of Work Teams: Functional, Cross-Functional & Self-Directed

6. Types of Work Teams: Functional, Cross-Functional & Self-Directed

Teams have become a popular way of organizing employees in organizations. This lesson identifies three different types of work teams: functional, cross-functional and self-directed teams.

Characteristics of Effective Teams: Examples and Qualities

7. Characteristics of Effective Teams: Examples and Qualities

Effective teams can contribute heavily to the success of an organization. This lesson explores the key characteristics that make teams effective in the business world. You'll see an example of each characteristic and learn about underlying, supportive aspects of effectiveness.

Assessing Team Performance & Outcomes

8. Assessing Team Performance & Outcomes

Measuring and communicating team performance is essential to the success of a team. This lesson will explain why and how to measure team performance. Read on to learn more.

Strengths and Weaknesses of Group Decision Making

9. Strengths and Weaknesses of Group Decision Making

Group decision making is when a group of individuals tackle a problem together to achieve a solution. There are both strengths and weaknesses to this type of organizational decision making.

Techniques for Group Decision-Making in Business

10. Techniques for Group Decision-Making in Business

Group decision-making is where a group of individuals are brought together in hopes of determining a solution to a problem. The three types of group decision making are nominal, Delphi technique and brainstorming.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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