About This Chapter
Groups, Teams & Group Decision Making - Chapter Summary
These video lessons offer an opportunity to learn about groups, teams and group decision making from professional instructors. For instance, you'll learn how team building is used to increase the cohesion of a group. These self-paced lessons can also help you understand conflict related to the roles of group members. After reviewing the lessons, you should be ready to:
- List the stages of group development
- Outline qualities and expectations of group members
- Distinguish between groups and teams
- Recall characteristics of effective teams
- Discuss cross-functional and self-directed work teams
- Explain how to assess team performance and outcomes
- Recount strengths of group decision making
- Detail techniques used to make decisions in groups
These concise video lessons and self-assessment quizzes offer a simple way to master the topic of groups, teams and group decision making. You can use your personal Dashboard to keep track of the lessons you've completed as well as your quiz results. If you're someone that likes to study offline, you can print full video transcripts for that purpose.
1. Stages of Group Development: Forming, Storming, Norming, Performing & Adjourning
According to Bruce Tuckman, there are five stages of group development that all managers should be familiar with. Explore Tuckman's five stages of group development, including forming, storming, norming, performing, and adjourning.
2. Qualities of Group Members: Knowledge, Skills & Abilities
To be successful, groups must have members with the appropriate knowledge, skills, and abilities to enable the group to achieve its goals. Learn about the aspects and qualities of group members, and understand why these are important to group success.
3. Roles of Group Members: Perceptions, Expectations & Conflict
Groups are often comprised of members that serve specific roles and develop individual perceptions and expectations of the group. However, conflicts can arise when group members express opposing perceptions and expectations of the group. Learn about the three general categories of roles (task, maintenance, & blocking), the situational nature of roles, and how opposing perceptions and expectations can lead to conflicts within groups.
4. Becoming a Cohesive Group: Using Team Building to Increase Group Cohesion
Team building activities can build a sense of trust, respect, and camaraderie within a group that in turn improves communication and the ability to achieve goals together. Discover three ways to use team building to increase group cohesion.
5. The Difference Between Groups and Teams: Definition & Contrasts
A group is several people who form a unit for a reason and a team is a collection of people who gather to accomplish a goal. Explore the definition of groups and teams and learn how they contrast, see the difference between work teams and groups, and find examples of groups and teams.
6. Types of Work Teams: Functional, Cross-Functional & Self-Directed
Work teams have become a popular way of organizing employees in organizations due to their benefits. Learn about the three different types of work teams: functional, cross-functional, and self-directed teams, and how they benefit the organization.
7. Characteristics of Effective Teams: Examples and Qualities
Effective teams are characterized by groups of people who continuously and actively work together. Explore how team is a verb and a noun and learn examples of what makes teams effective and the qualities of effectiveness.
8. Assessing Team Performance & Outcomes
Team performance and outcomes are measured to understand and improve different processes. Explore how performance and goal attainment are each measured, and how these measures are best communicated.
9. Strengths and Weaknesses of Group Decision Making
The strengths and weaknesses of group decision making can influence the ways in which problems are solved by the group. Learn about group decision making and the different forms of its strengths and weaknesses.
10. Techniques for Group Decision-Making in Business
Having groups of workers come together to tackle a problem is intended to create an environment where the best options are presented. Often used are the Nominal Group, Delphi and Brainstorming techniques. Explore how these three techniques are applied in group decision-making in business.
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Other chapters within the DSST Organizational Behavior: Study Guide & Test Prep course
- The History & Evolution of Organizational Behavior
- Research Methods in Organizational Psychology
- Management Roles & Functions
- Overview of Individual Behavior
- Personality & Social Behavior in Organizations
- Emotions & Moods in Organizations
- Overview of Attitudes & Values in the Workplace
- Managing Workplace Stress
- Ethics in the Workplace
- Perception & Attributional Bias in Organizational Behavior
- Learning in the Workplace
- Understanding Employee Motivation
- Individual Decision Making
- Introduction to Workforce Diversity
- Organizational Communication in the Workplace
- Managing Conflict in the Workplace
- The Nature of Leadership in Organizational Behavior
- Leadership Theories & Styles in Organizational Behavior
- How Organizations are Structured & Designed
- Introduction to Organizational Culture
- Overview of Organizational Change
- Global Implications of Organizational Behavior
- DSST Informational Resources
- DSST Organizational Behavior Flashcards