About This Chapter
Harassment Policies & Procedures for Supervisors - Chapter Summary
In this chapter our instructors present the processes supervisors should follow to prevent workplace harassment from occurring and what to do when it does occur. Managerial employees will learn about the following:
- Procedures for reporting harassment
- How to establish a harassment complaint
- The importance of maintaining privacy when handling harassment issues
- Retaliation in the workplace
- Prevention of workplace harassment
Engaging video lessons clearly illustrate harassing behaviors and lesson quizzes allow managerial employees to check their understanding of harassment issues. Comprehension of each chapter's key concepts is verified with chapter exams, and understanding of key course concepts is verified with a final exam.
How It Helps
- Builds awareness: Supervisors need to be aware of their role in prevention and handling of harassment issues for themselves, their employees and the company.
- Ensures compliance: By learning the process for issuing and receiving complaints, supervisors can ensure harassment procedures are followed closely and respectfully.
- Emphasizes privacy: Managers who understand the importance of privacy concerns in harassment complaints treat these issues discreetly, to the benefit of the company and the employees involved.
- Teaches prevention: By understanding and incorporating the principles taught in this chapter, supervisors will be able to mitigate harassment risks for the company and its employees.
By the end of this chapter, managerial employees will be able to:
- Explain the proper procedures an employee should follow to report a harassment
- Explain the procedures involved in establishing a harassment complaint
- Explain the importance of privacy in handling employee complaints
- Outline standard mandatory policies and best practices to prevent sexual harassment in the workplace from a supervisor's perspective
- Define retaliation and explain its prohibition and the right of employees to be free from it
1. Ensuring Privacy in the Harassment Complaint Process
One of the most important requirements of a sexual harassment policy is a confidential complaint process. In this lesson, you'll learn why privacy is important and how to help accomplish it. A short quiz follows.
2. How Supervisors Can Prevent Sexual Harassment
Supervisors are the boots on the ground for their employers and play a pivotal role in preventing and putting out 'fires.' In this lesson, you'll learn how supervisors can help their organizations prevent workplace sexual harassment.
3. Retaliation in the Workplace: Definition & Laws
Employers have a duty to stop illegal workplace discrimination and harassment, but sometimes they don't. Occasionally, they even exacerbate the problem. In this lesson, you'll learn about retaliation in the workplace. A short quiz follows the lesson.
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