About This Chapter
How to Influence Organizational Behavior - Chapter Summary
You can use these short video lessons, about five minutes apiece, to help your managerial employees increase their influence on organizational behavior in your company. By watching the videos in this chapter, employees can learn the following:
- The meaning of emotional intelligence in the workplace
- Ways management can motivate employees
- Strategies for empowering employees and improving their performance
- Organizational design and how it affects performance and behavior
- Job redesign options
- How to become a cohesive group
A self-assessment quiz follows each lesson, allowing your managers to test their understanding of how to influence organizational behavior. A chapter exam is also available that lets you gauge their overall comprehension of the chapter.
How It Helps
- Strengthens manager-employee relations: As managers learn how to effectively communicate with and empower employees, their relationships will improve, positively impacting the overall work environment.
- Empowers employees: The lessons teach managers methods and strategies necessary to motive and empower employees on the job.
- Improves productivity: By having managers learn how to positively interact with employees and redesign jobs, they can help improve employee behavior and performance in order to increase company productivity.
After completing this chapter, employees in management will be able to:
- Describe emotional intelligence and how it ranks in the ability to achieve success as a manager
- Explain the primary methods of employee motivation and its importance
- Outline ways managers can empower employees to perform at a high level
- Detail how two different elements of organizational structure influence employee behavior and performance
- Share various ways to redesign a job in an effort to encourage employees
- Explain how to use team-building activities to increase group cohesion
1. Emotional Intelligence in the Workplace: Definition & Meaning
Emotional intelligence (EI) is a vital element of a successful business. In this lesson, we will look at exactly what EI is, how it shapes a workplace, and how managers and employees can learn to improve their EI skills.
2. Motivating Employees in the Workplace: Methods & Importance
Motivation is a key task all managers must master. In this lesson, you'll learn about the primary methods of motivating employees and why it's important to do so. You'll be given an opportunity to reinforce your knowledge with a short quiz after the lesson.
3. How to Empower Employees & Improve Employee Performance
Empowered employees have the potential to reach high levels of productivity because they feel in control of their jobs. This lesson will describe how a manager can empower an employee to motivate employee performance.
4. Organizational Design and Organizational Behavior
In this lesson, you will learn how two different elements of organizational structure influence the performance and behavior of members of organizations.
5. Types of Job Redesign: Job Enrichment, Enlargement & Rotation
Managers must be aware of ways to increase employee motivation. This lesson describes the various ways to redesign a job to encourage employees, including job enrichment, job enlargement and job rotation.
6. Becoming a Cohesive Group: Using Team Building to Increase Group Cohesion
Have you ever wondered why some groups seem to work better together than others? In this lesson you will learn what it means to be a cohesive group and how team building activities can be used to increase group cohesion.
7. Practical Application: List of Questions for Assessing Emotional Intelligence
These questions will help you assess your emotional intelligence and the emotional intelligence of potential employees. You'll find questions on self-awareness, social awareness, self-management, and relationship management.
8. Practical Application: Employee Empowerment Scenarios
Empowered employees are happy and productive employees. Here, you'll find three hypothetical scenarios where you need to write down your plan for empowering a struggling employee.
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