About This Chapter
HRBP Certification Exam: Employee Relations & Communication - Chapter Summary
Since the Human Resources Business Professional (HRBP) certification exam will test you on topics you'll need to know for a career in human resources, you should have a solid understanding of employee relations and communication prior to taking the exam. These lessons will be extremely helpful in studying up on some key subtopics related to this subject. Among the lessons are overviews of points such as:
- The definition and concept of employee relations
- Employee engagement
- Employee buy-ins
- The importance of HR communication
- Employee and workplace grievances
- Conflict resolution
- Terminating employees
You can review the lessons for all necessary information, then test your understanding with the chapter's practice quizzes. All our study aids are available 24/7 via computer, smartphone or tablet.
1. What Is Employee Relations? - Definition & Concept
Happy employees are productive employees. Successful businesses know how to manage relationships to build lasting employee satisfaction. Learn the meaning of employee relations and understand the essential elements of an effective employee relations program.
2. What Is Employee Engagement? - Definition, Strategies & Examples
Employee engagement reflects an emotional attachment to one's work in conjunction with commitment to the job - and a consequent willingness to go beyond the call of duty.
3. New Employee Orientation: Function & Characteristics
The function of new employee orientation introduces a new employee to the company, its policies, the coworkers and the job itself. Its characteristics include introducing the employee to the company's culture, roles and responsibilities, job description and other important things an employee will need to know.
4. Employee Buy-In: Definition & Explanation
Employee buy-in is when employees are committed to the mission and/or goals of the company, and/or also find the day-to-day work personally resonant. Buy-in promotes engagement and a willingness to go the extra mile on the job.
5. Major Job Attitudes: Satisfaction, Commitment, Engagement & More
Each person has a different level of attitude about their job and that attitude can be rated, if you will, by how involved the individual is in his or her job. In this lesson, we will look at job attitudes as they relate to job satisfaction, commitment, engagement, and more.
6. Modes of HR Communication in the Workplace
The HR department is responsible for delivering important messages to an entire business. In order to do this, they need to use multiple lines of communication.
7. Employee and Workplace Grievances: Definition & Types
What can employees do when they are dissatisfied with the terms or conditions of their employment? Learn about the definition and types of employee grievances, and take a quiz to test your knowledge.
8. Sexual Harassment and the Hostile Work Environment
Sexual harassment is a very real and sensitive issue in the workplace. In this lesson, we will discuss sexual harassment, what it means and what it can do to the work environment.
9. The Differences Between Sexual Favoritism & Sexual Harassment
Sometimes life is not fair and this can often be said of workplace sexual favoritism. In this lesson, you'll learn the difference between sexual harassment and sexual favoritism. You'll also learn when sexual favoritism is tolerated and when it is not.
10. Human Resource Interactions with Host, Parent & Third-Country Nationals
Employee relations are guided by human resource (HR) management professionals, and the global environment makes doing this more complex. In this lesson, we'll see how HR professionals interact with employees across the globe.
11. Conflict Resolution: Managing Conflict in Organizations
Conflict can be solved in many ways. This lesson provides an overview of the different types of conflict resolution strategies, including avoidance, accommodation, competition, compromise, and collaboration.
12. Terminating an Employee: Process & Best Practices
Learn about the several steps involved in the process of terminating an employee, as well as the best practices a manager can use to ensure a fair and legal separation of employment.
13. What Is an Exit Interview? - Definition & Examples
In this lesson we'll learn what an exit interview is, some reasons for conducting them, expected use of the information received, and common questions asked in the interview.
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Other chapters within the Professional in Human Resources - International (PHRi): Exam Prep & Study Guide course
- PHRi Certification: Role of the HR Department
- PHRi Certification: HR Administration
- PHRi Certification: Time Management
- PHRi Certification: Understanding Change Management
- PHRi Certification: Policies & Procedures
- PHRi Certification: Recruitment & Selection
- PHRi Certification: Employee Compensation & Benefits
- PHRi Certification: Employee Training & Development
- PHRi Certification: Workplace Health, Safety & Security
- Professional in Human Resources - International (PHRi) Flashcards