Ch 9: PHRi Certification: Employee Training & Development

About This Chapter

You can study up on good employee training practices and strategies for staff development with these brief lessons. This chapter's lessons and quizzes may prove highly useful as you prepare for the PHRi Certification Exam.

PHRi Certification Exam: Employee Training & Development - Chapter Summary

Before you take the Professional in Human Resources - International (PHRi) certification exam, let us help you study employee training and development. Each of our lively lessons go over a different subtopic that might be included in questions on the exam. In the lessons you'll find such topics as:

  • Orientation for new hires
  • Effective training presentations
  • Adult training and learning methods
  • Job performance feedback
  • The definition and characteristics of organizational culture
  • Employee performance
  • Common appraisal methods

Once you've finished the lessons, you can go through the practice quizzes to test your understanding of the topics. If you need help with a particular issue, use our ask-an-expert feature to get help. After completing this chapter, you should have a much better shot at doing well on the PHRi exam.

13 Lessons in Chapter 9: PHRi Certification: Employee Training & Development
Test your knowledge with a 30-question chapter practice test
New Hire Orientation: Importance of Training Design & Content

1. New Hire Orientation: Importance of Training Design & Content

New employees, especially those working for a large organization, benefit from an orientation process where they can acquire an overview of the company and the importance of their job to the company. Learn the definition of the orientation process and the importance of how the content and design of the training provided to new hires.

Effective Training Presentations in the Workplace

2. Effective Training Presentations in the Workplace

This lesson will discuss the various tools that may be used to effectively conduct training presentations within an organization. Effective training presentations allow attendees to become active participants in a presentation through the thoughtful use of PowerPoint, videos and fun activities.

Training & Learning Methods for Adults

3. Training & Learning Methods for Adults

This lesson will overview four job training methods: learning management system (LMS), instructor led training (ILT), blended learning method, and mentoring. We will define each one and explore examples for how they are used in the 21st century.

Types of Employee Training Programs

4. Types of Employee Training Programs

There are many types of employee training programs that target a different facet of an organization's overall culture and performance. Explore five different types of employee training programs.

Job Performance Feedback: Methods & Examples

5. Job Performance Feedback: Methods & Examples

Job performance feedback is a useful way to improve communication, performance, and motivation within the workplace. Examine the benefits and examples of methods of job performance feedback, such as individual development plans, mid-year or annual reviews, on-the-spot feedback, and employee recognition programs.

What is Organizational Culture? - Definition & Characteristics

6. What is Organizational Culture? - Definition & Characteristics

An organization's system of beliefs which govern behavior is known as an organizational culture. Gain an understanding of the definition, characteristics, and broad applications through familiar examples.

What Is Employee Performance?

7. What Is Employee Performance?

The success of any business is closely tied to the job performance of its employees. Explore the different components of managing employee performance, including appraisals, development and training and promotions and reassignments.

Employee Performance Appraisal: Methods, Process & Examples

8. Employee Performance Appraisal: Methods, Process & Examples

When an employee's performance is being evaluated, this is known as an employee performance appraisal. Understand the definition of an employee performance appraisal, what methods are used in these appraisals, the appraisal process, and examples of employee performance appraisals.

Common Appraisal Methods 2: Narratives, Forced Choice & Forced Distribution

9. Common Appraisal Methods 2: Narratives, Forced Choice & Forced Distribution

Common appraisal methods are used to determine the efficiency of performance. Learn more about narratives, the forced choice technique, and forced distribution methods.

Coordinating & Evaluating Training Needs

10. Coordinating & Evaluating Training Needs

Businesses will constantly need to update the training and knowledge of their employees, so it is important to coordinate these stages within corporate communication properly. Learn more about training coordination, tracking results, survey tools and further observation.

Documenting Employee Training & Performance

11. Documenting Employee Training & Performance

Gathering performance data allows companies to make informed decisions about the trainings that should be offered to their employees. By analyzing employee attendance and performance, businesses can make any changes necessary to ensure that employees are receiving the tools they need to succeed.

Creating Individual Development Plans for Employees

12. Creating Individual Development Plans for Employees

The use of individual development plans for employees supports them on their journey within a workplace to better establish necessary skills and professional career goals. Learn more about individual development plans, their benefits, and how to apply them.

Safety & Emergency Preparedness Training Requirements at Work

13. Safety & Emergency Preparedness Training Requirements at Work

This article focuses on best practices surrounding the development and implementation of effective safety and emergency preparedness training in the workforce. Read on to learn more.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
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Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
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More Exams
There are even more practice exams available in PHRi Certification: Employee Training & Development.

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