Ch 2: PHRi Certification: HR Administration

About This Chapter

The lessons you'll find in this chapter will go over some key points on HR Administration. All of these lessons cover material that might be included in the PHRi Certification Exam.

PHRi Certification Exam: HR Administration - Chapter Summary

If you want to do well on the Professional in Human Resources - International (PHRi) Certification Exam, make sure that you fully understand topics related to HR administration by going over the lessons found in this chapter. Each one focuses on a different point that you might be tested on when you take the exam. Some of these topics are:

  • The definition and examples of organizational charts and hierarchies
  • How to analyze HR issues
  • Information systems and human resources
  • Job specifications
  • Employee HR forms
  • Relevant database and spreadsheet software
  • External HR service providers
  • HR and organizational branding
  • Communication skills for HR specialists

In the chapter, you'll also find practice quizzes that will be useful in testing your understanding of the information found in the lessons. Both the lessons and quizzes will familiarize you with the content and format of the PHRi Exam itself.

9 Lessons in Chapter 2: PHRi Certification: HR Administration
Test your knowledge with a 30-question chapter practice test
Organizational Chart and Hierarchy: Definition & Examples

1. Organizational Chart and Hierarchy: Definition & Examples

Most organizations take advantage of a hierarchy. In this lesson, you'll learn about the features and structures of hierarchies. You'll also learn about organizational charts and how they can be used in understanding hierarchies.

Analyzing HR Issues: Metrics & Reporting

2. Analyzing HR Issues: Metrics & Reporting

This lesson introduces common HR metrics that are useful for top management in developing strategy and analyzing HR issues, and it highlights what HR metrics can tell you about a company. Learn more about HR metrics and reporting now.

Human Resource Information Systems: Costs & Benefits to Employees, HR and Organizations

3. Human Resource Information Systems: Costs & Benefits to Employees, HR and Organizations

While we may be heading to a 'paperless' office, the amount of information handled by HR professionals seems to keep growing. In this lesson, you'll learn about human resource information systems and how they can help with information management.

The Importance of Job Specifications, Job Descriptions, and Position Descriptions

4. The Importance of Job Specifications, Job Descriptions, and Position Descriptions

Job design is one of the key responsibilities of human resource management professionals. In this lesson, you'll learn about job specifications, job descriptions, and position descriptions, and why they are important to human resource management.

Employee HR Forms: Maintenance & Processing

5. Employee HR Forms: Maintenance & Processing

There are numerous documents that a human resources department must maintain for each staff member. This lesson provides an overview of different ways HR can maintain employee records.

Database and Spreadsheet Software: Excel, Access, dBase & Lotus 1-2-3

6. Database and Spreadsheet Software: Excel, Access, dBase & Lotus 1-2-3

Spreadsheet software and database software are both used to organize and manipulate data. Each application has its own unique strengths. Learn about the functionality of both types of software.

Working with External HR Service Providers

7. Working with External HR Service Providers

Working with external Human Resources (HR) service providers is often necessary to complete certain tasks. This lesson discusses the ways that HR departments work with providers, such as third party recruiters, training providers, and benefits providers.

The Role of HR in Organizational Branding

8. The Role of HR in Organizational Branding

This lesson focuses on the role that human resources can play in organization branding. It will walk you through the organizational branding process and demonstrate the relationship between employer brand and the overall company brand.

Communication Skills for Human Resources Professionals

9. Communication Skills for Human Resources Professionals

This lesson explains what skills are required from Human Resources (HR) staff so that they may carry out their tasks effectively in relation to managing employees and HR administration. The main areas -- recruitment, compensation, performance evaluation, and training -- are discussed in terms of the skills required for tasks in each of these areas.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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