Ch 4: PHRi Certification: Understanding Change Management

About This Chapter

Go through some of the main points of change management with the lessons contained in this chapter. You'll need knowledge of all of these topics when you take the PHRi Certification Exam.

PHRi Certification Exam: Understanding Change Management - Chapter Summary

The lessons that you will find within this chapter will serve as invaluable study guides on the subject of change management in human resources. These lessons will prove especially helpful if you are going to take the Professional in Human Resources - International (PHRi) Certification Exam, since change management is a topic that will be featured in several exam questions. The lessons will go over some key points related to:

  • Organizational change and company culture
  • The theory and definition of structural change in management
  • Strategic change management
  • Kotter's 8-step model of change
  • Challenges to management caused by change
  • Resistance to change

Once you've gone through our study guide, you can approach the PHRi Certification Exam with much more confidence. As a result, you could have a better chance of doing well come exam day!

6 Lessons in Chapter 4: PHRi Certification: Understanding Change Management
Test your knowledge with a 30-question chapter practice test
Organizational Culture and Change

1. Organizational Culture and Change

Organizational change involving altering processes and systems within a company often affects the existing group norms, beliefs and values. This makes change a challenge for managers. There are tactics managers can use to institute change in a positive and welcoming way.

Structural Change in Management: Theory & Definition

2. Structural Change in Management: Theory & Definition

Every business experiences change. How it is managed determines whether or not it will be a successful change. This lesson covers how to manage structural changes within an organization. It is followed up with a quiz.

What Is Strategic Change Management? - Definition, Models & Examples

3. What Is Strategic Change Management? - Definition, Models & Examples

In this lesson, we'll be looking at strategic change management, which is a process of managing a change within an organization or company. We'll also look at the various models of strategic change management. Afterwards, you can test your knowledge with a quiz.

Kotter's 8-Step Change Model of Management

4. Kotter's 8-Step Change Model of Management

This lesson details the steps involved in Kotter's eight-step change model including: create urgency, form a powerful coalition, create change vision, communicate the vision, remove obstacles, create short-term wins, build on the change, and anchor the change in organizational culture.

Managerial Challenges Caused by Organizational Change

5. Managerial Challenges Caused by Organizational Change

External factors and internal environmental factors are responsible for many overall organizational changes. With change, managers must plan for challenges they may face when trying to implement new ways of doing things.

Kotter & Schlesinger: Resistance to Change

6. Kotter & Schlesinger: Resistance to Change

Change happens. If you've ever been part of an organizational change, you know that most people aren't big fans of change. In this lesson, we'll learn one perspective of why that is and how managers can deal with resistance to change.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
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Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
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