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Ch 2: SPHRi Certification: Understanding Change Management

About This Chapter

Learn how to manage organizational changes in a way that maximizes the chance for a positive outcome, in order to prepare for the SPHRi Certification exam. Each lesson in this chapter has a multifaceted structure that can make learning a pleasure.

SPHRi Certification: Understanding Change Management - Chapter Summary

This chapter will introduce you to the issues that surround any major change in an organization. You will study the management of structural changes in an organization along with strategic change management practices. The content in this chapter relates to Functional Area 02: People Development and Talent Management, which is 29% of the SPHRi Certification exam. Other chapter topics include:

  • Kotter's 8-step change model
  • Lewin's 3-stage change model
  • Managerial challenges caused by change

Short video lessons usually last less than ten minutes. Each video has an interactive timeline that makes it easy to jump to a particular topic. Lesson transcripts feature highlighted key words and links to related articles that can expand your contextual grasp of the subject. Finally, ensure your retention of the information with our lesson quizzes and chapter exam.

6 Lessons in Chapter 2: SPHRi Certification: Understanding Change Management
Test your knowledge with a 30-question chapter practice test
Organizational Culture and Change

1. Organizational Culture and Change

Organizational change involving altering processes and systems within a company often affects the existing group norms, beliefs and values. This makes change a challenge for managers. There are tactics managers can use to institute change in a positive and welcoming way.

Structural Change in Management: Theory & Definition

2. Structural Change in Management: Theory & Definition

Every business experiences change. How it is managed determines whether or not it will be a successful change. This lesson covers how to manage structural changes within an organization. It is followed up with a quiz.

What Is Strategic Change Management? - Definition, Models & Examples

3. What Is Strategic Change Management? - Definition, Models & Examples

In this lesson, we'll be looking at strategic change management, which is a process of managing a change within an organization or company. We'll also look at the various models of strategic change management. Afterwards, you can test your knowledge with a quiz.

Kotter's 8-Step Change Model of Management

4. Kotter's 8-Step Change Model of Management

This lesson details the steps involved in Kotter's eight-step change model including: create urgency, form a powerful coalition, create change vision, communicate the vision, remove obstacles, create short-term wins, build on the change, and anchor the change in organizational culture.

Lewin's 3-Stage Model of Change: Unfreezing, Changing & Refreezing

5. Lewin's 3-Stage Model of Change: Unfreezing, Changing & Refreezing

Organizational change does not have to be a complex process. In fact, Kurt Lewin did it in just three steps. This lesson discusses the three stages of organizational change according to Lewin, including unfreezing, changing and refreezing.

Managerial Challenges Caused by Organizational Change

6. Managerial Challenges Caused by Organizational Change

External factors and internal environmental factors are responsible for many overall organizational changes. With change, managers must plan for challenges they may face when trying to implement new ways of doing things.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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