About This Chapter
Human Resource Metrics & Measurement- Chapter Summary and Learning Objectives
Most organizations aim to measure their success in many different areas in order to become the most productive and effective companies they can be. Measurement is also important for HR. Certain metrics help HR managers learn how to improve their recruitment and hiring practices. This chapter discusses how human resource management plays an important part in carrying out such measurement. In each engaging video lesson, instructors will discuss many of the metrics that can be helpful for human resources departments. The quizzes included in each lesson will help you test yourself before moving on. The lessons include information on:
- The five phases necessary for human resource metrics programs
- Which metrics are used by human resources
- How technology can aid in the presentation of metrics
|Five Phases of Strategic Human Resource Metrics Analytics||Critique the phases of human resource metrics programs and how the information from these can be used.|
|Strategic Human Resource Metrics: Human Capital||Explain what each metric related to human capital tells you and why it is valuable.|
|Strategic Human Resource Metrics: Recruitment & Hiring||Classify the different metrics used to answer questions concerning hiring and recruitment.|
|Strategic Human Resource Metrics: Retention & Turnover||Survey metrics related to retention and turnover to decide how this information can be used in an organization.|
|Strategic Human Resource Metrics: Labor & Revenues||Outline scenarios where metrics concerning labor and revenues might be used.|
|Strategic Human Resource Metrics: Employee Benefits||Illustrate how to choose the correct metric for questions related to employee benefits and learn to use these metrics.|
|Strategic Human Resource Metrics: Training Programs||Summarize the metrics connected to training programs and how to use the information derived from these metrics.|
|Strategic Human Resource Metrics: Safety & Worker's Compensation||Calculate the formula used for metrics associated with both safety and worker's compensation, and measure how this information can be valuable.|
|Strategic Human Resource Metrics: Employee Satisfaction||Categorize metrics, including Manager Quality Index/Satisfaction Rate, to determine how they can be helpful to measuring employee satisfaction in an organization.|
|Strategic Human Resource Metrics: Production & Sales||Analyze how to use the metrics associated with production and sales as well as how to apply their findings.|
|Technology for HR Metrics, Communication & Reporting||Evaluate the various kinds of technology that can help organizations present metrics in the most effective way.|
1. Five Phases of Strategic Human Resource Metrics Analytics
This lesson provides an overview of the five phases of strategic human resource metrics analytics, describing each step in detail and the impacts of metrics on individual performance and overall organizational achievement.
2. Strategic Human Resource Metrics: Human Capital
This lesson dives into some strategic metrics and how these can impact the bottom line. The metrics discussed include human capital ROI, human capital value added, percent of performance goals, and appraisal rating-to-salary ratio.
3. Strategic Human Resource Metrics: Recruitment & Hiring
In this lesson, you'll learn about recruitment and hiring metrics in the human resources field. Explore the different metrics and when you are through, answer a few quiz questions to test your comprehension.
4. Strategic Human Resource Metrics: Retention & Turnover
This lesson defines human resource metrics, displays the formulas used to calculate each metric, and gives a scenario of how an organization applies the metrics for retention and turnover within their organization.
5. Strategic Human Resource Metrics: Labor & Revenues
This lesson will explore data trends and metrics that measure staff productivity and labor costs. You'll learn how to use them, discuss their value to the organization, and discover instances when they become most important.
6. Strategic Human Resource Metrics: Employee Satisfaction
We will focus on the various measurements human resource managers and leaders can use to determine employee satisfaction within an organization. Some of the measurements the lesson will focus on include employee satisfaction with development and engagement or satisfaction rating.
7. Strategic Human Resource Metrics: Production & Sales
This lesson includes the definition and specific examples of HR metrics, the formula used to calculate each metric and an assessment of why the metric is useful to production and sales.
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Other chapters within the Business 306: Strategic Human Resources Management course
- Strategic Human Resource Management
- Human Resource Management Theory
- Employment Law & Rights of Employees
- Equal Employment Opportunity
- Workplace Diversity & Multiculturalism
- Recruiting & Selecting Employees
- Employee Benefits & Compensation
- Collective Bargaining & Unions
- Organizational Training Programs
- Employee Motivation Theory
- Performance Management
- Employee Value & Competitive Advantage
- Human Resource Management Around the World
- Required Assignments for Business 306
- Studying for Business 306